Sales Supervisor: Rocksbox

Leap; Walnut Creek (CA); On-site; Full time

Job summary

A leading retail brand is seeking a passionate Sales Supervisor for their new Walnut Creek boutique. This role focuses on managing operations, driving sales, and enhancing customer experiences. The ideal candidate will inspire their team and ensure operational excellence while fostering a culture of exceptional service.

Benefits

Medical, Dental & Vision benefits

401K

Paid time off

Employee discount

Qualifications

• Must be 18 years of age or older.
• Demonstrated leadership skills in retail.
• Flexibility for dynamic business needs.

Responsibilities

• Manage day-to-day store operations and drive sales.
• Oversee inventory management and visual merchandising.
• Contribute to promotional events and store openings.

Skills

Leadership

Customer-Centric

Adaptability

Communication

Detail-Oriented

Tools

Shopify

Endear

Slack

Job description

Join to apply for the Sales Supervisor: Rocksbox role at Leap

4 weeks ago Be among the first 25 applicants

Join to apply for the Sales Supervisor: Rocksbox role at Leap

Get AI-powered advice on this job and more exclusive features.

About the Brand:

Rocksbox curates a collection of high-quality, on-trend jewelry designed to complement and elevate every style. Whether you’re looking for bold statement pieces or subtle, timeless accents, Rocksbox offers a versatile selection that adapts effortlessly to any occasion. With an emphasis on contemporary design and craftsmanship, Rocksbox provides jewelry that inspires confidence and allows you to express your unique personality through fashion. Perfect for those who value quality and style.

About the Role:

We are seeking a passionate and driven Sales Supervisor for our Rocksbox boutique coming to Walnut Creek. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.

As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.

With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure.

Position Qualifications:

• Must be 18 years of age or older.
• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.

Hourly Pay Range: $24/hr to $27/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal skills:

• People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.
• Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI’s):

• Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence
• Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships.
• Demonstrate strong organizational and time-management skills , consistently completing tasks and meeting deadlines with efficiency and precision.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here !

• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
• Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Financial Services, Software Development, and Technology, Information and Internet

Referrals increase your chances of interviewing at Leap by 2x

Get notified about new Sales Supervisor jobs in Walnut Creek, CA.

Sales Director- West Region Paper Packaging

Area Sales Manager - San Francisco - 21st Amendment Brewery Cafe, LLC

Director of Sales, Sephora & Strategic Retailer Accounts

Sales Director- West Region Paper Packaging

San Francisco, CA $100,000.00-$150,000.00 2 months ago

Senior Director, Sales Strategy and Planning

Director of Sales, CA Small Group New Business

San Francisco, CA $165,000.00-$200,000.00 2 weeks ago

Sales Director / Account Manager | Local Candidates - San Ramon

Oakland, CA $250,000.00-$250,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.