Sales Supervisor - N.6th

Warby Parker; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid Holidays

Retirement savings plan (401(k))

Employee Stock Purchase Plan

Free eyewear

Job summary

A popular eyewear retailer in New York City is seeking a Sales Supervisor. In this role, you'll create amazing customer experiences while leading a dynamic sales team. The ideal candidate will have retail management experience, excellent communication skills, and a genuine passion for customer service. Benefits include health coverage, paid leave, and an Employee Stock Purchase Plan. Join a dedicated team and help innovate the glasses-shopping experience.

Qualifications

• At least 6 months in a management position within retail.
• Ability to work under pressure and adapt quickly.
• Entrepreneurial spirit with a proactive attitude.

Responsibilities

• Communicate the brand's values and philosophy to customers.
• Promote a service-minded retail environment.
• Lead sales and daily operations in the absence of a manager.

Skills

Exceptional interpersonal skills

Effective communication

Team player

Problem-solving

Customer service

Job description

Warby Parker is on the lookout for a self‑motivated Sales Supervisor to help create nothing‑short‑of‑amazing experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face‑to‑face customer interactions. In this role you will share Warby Parker's story and mission on the sales floor, take part in process ideation and improvement, and work on a slew of special projects.

What you'll do:

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service‑mindful retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses‑shopping experience
• Be an upbeat, flexible team player who leads by example
• Lead the selling on the floor, front‑of‑house operations, and team touch‑bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Who you are:

• Backed by professional retail experience at a customer‑focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal and communication skills to deliver top‑notch customer service
• Cool under pressure and able to adapt quickly
• A go‑getter with an entrepreneurial spirit
• Curious and eager to learn
• A team player who is passionate about helping customers and teammates alike
• An innovative, proactive problem‑solver
• Proud of your work and self‑motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full‑time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part‑time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

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