Sales Supervisor, Full-Time - Bellevue Square

Reformation; Bellevue (WA); On-site; USD 88,000 - 117,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid vacation and sick leave

401(k) with company match

Job summary

Join Reformation as a Sales Supervisor at Bellevue Square, where you will lead a team to deliver exceptional customer experiences and exceed sales goals. The ideal candidate has a minimum of 3 years in retail, with strong leadership and interpersonal skills, aiming to create a dynamic, inclusive environment.

Enjoy a competitive wage of $22-$28 per hour and a comprehensive benefits package, including health insurance and a 401(k) plan. Reformation values diversity, providing equal employment opportunities for all!

Qualifications

• Minimum of 3 years of retail experience.
• Experience in a sales or operationally intensive environment.
• Strong interpersonal skills to interact with diverse personalities.
• Ability to work in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Exceed sales goals and lead by example.
• Create a superior customer experience.
• Manage inventory controls and accuracy.
• Train and support sales associates.
• Contribute to loss prevention and operational procedures.

Skills

Retail Experience

Interpersonal skills

Problem-solving

Communication

Adaptability

Job description

Sales Supervisor, Full Time - Bellevue Square

None of this work is possible without the incredible people behind it. We’re a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

No position at Reformation is about the status quo; every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand.

Responsibilities

• Consistently meet and exceed sales goals
• Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
• Lead the sales floor to deliver an excellent customer experience through a customer‑first mindset to build loyal customer relationships
• Contribute to a technology‑led in‑store experience for customers that both surprises and delights them
• Maintain extraordinary customer experience feedback scores on service evaluation through NPS
• Act as brand ambassador – embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
• Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products
• Track metrics for BOH fulfillment, mis‑pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in‑store leadership
• Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
• Maintain seamless store operational procedures, maintain weekly workflow
• Support merchandising presentation strategy and concept standards, lead and train staff as needed
• Provide real‑time and weekly feedback on sales, product and allocation to in‑store leadership based on sell‑through and customer feedback
• Uphold and lead by example with all policies and procedures
• Display a dedicated approach to motivate and support sales associates
• Onboard new hires while providing in‑the‑moment coaching to improve performance of existing associates
• Contribute and lead through training and customer experience programs
• Maintain and manage a professional, healthy, and productive work environment alongside team in store

Qualifications

• Minimum of 3 years Retail Experience required
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast‑paced and ever‑changing environment
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self‑motivation for your work and career
• Excellent communicator with a passion for people
• An effective and expedient problem‑solver with a keen attention to detail
• Positive attitude and feels there is no task too small and no task too large

Compensation

The wage for this full‑time position is $22-$28 per hour.

• Available to work a minimum of 30 hours per week, but up to 40 hours per week
• Daily open availability across a full 7‑day work week
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time‑off for eligible employees
• Mission‑based company + casual and entrepreneurial work environment
• 401(k) with company match

Equal Employment Opportunity Statement

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

We are committed to ensuring you have the accommodations you need during the application or interview process. Please let us know if you require assistance.