Sales Supervisor

The Lacoste Group; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

The Lacoste Group is seeking a Sales Supervisor in Scottsdale to bridge sales and store management. You will engage in direct selling, assist the Store Manager and Assistant Store Manager with daily operations, and lead a team dedicated to delivering an exceptional customer experience.

The role emphasizes leadership, inventory control, merchandising, and meeting store targets within a dynamic retail environment. Great fit for someone passionate about fashion retail and customer service.

Qualifications

• Retail sales experience and ability to deliver great customer service.
• Experience leading a small team and supporting store operations.
• Knowledge of inventory, merchandising, and storefront presentation.

Responsibilities

• Sales Excellence: actively engage customers and drive sales while delivering an outstanding experience.
• Team Support: assist Store Manager in coaching and developing the sales team.
• Operational Assistance: support daily store operations for smooth running.
• Customer Service: maintain high service standards and resolve customer questions promptly.
• Inventory Management: help track stock and ensure product availability.
• Visual Merchandising: contribute to maintaining compelling product displays.
• Performance Tracking: assist in monitoring sales and meeting store targets.

Skills

Sales

Customer service

Team leadership

Inventory management

Visual merchandising

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Summary:

The Sales Supervisor is a dynamic role at Lacoste that bridges the gap between sales and management. You will be responsible for not only engaging in direct sales but also assisting the Store Manager and Assistant Store Manager in overseeing the store’s operations. This role is perfect for individuals who have a passion for retail, are sales-driven, and are ready to take on leadership responsibilities.

Key Responsibilities:

• Sales Excellence: Actively engage in selling products, understanding customer needs, and delivering an outstanding customer experience.
• Team Support: Support the SM and ASM in managing the store team, including helping with training and development.
• Operational Assistance: Assist in daily store operations, ensuring the store runs smoothly and efficiently.
• Customer Service: Uphold high standards of customer service, addressing customer questions and resolving issues promptly.
• Inventory Management: Help manage inventory, including stocking, organizing, and ensuring product availability.
• Visual Merchandising: Assist in maintaining the store’s visual standards and product displays.
• Performance Tracking: Help monitor sales performance and contribute to meeting store targets.