Sales Supervisor

Crossgates; City of Albany (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking a Sales Supervisor to lead store operations and drive personal and store sales goals while prioritizing the customer experience through supervision and guidance of the team. You will work in a fast-paced, fashion-forward environment with opportunities for development and growth.

Key duties include opening/closing responsibilities, coaching styling techniques, and maintaining high service standards. Strong leadership and clienteling skills are valued.

Qualifications

• 2+ years of retail experience.
• Proficiency in reading, writing and speaking English is required.
• Authorization to work in the United States without sponsorship.
• Ability to meet store scheduling and availability expectations, including weekends and holidays.

Responsibilities

• Assist upper management to drive results through strategic and multifaceted approaches.
• Responsible for key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for growth in a fast-paced store environment.
• Foster customer relationships by developing knowledge of trends and styling techniques.
• Empower team to ensure high level of customer service while leading and multi-tasking.

Skills

Retail experience

English proficiency

Flexible scheduling

Customer service

Job description

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Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Our contributors at Michael Kors are stylish individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Supervisor, you will strive to achieve personal and store sales goals while prioritizing the customer experience through supervision and guidance of the team. You will work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU'LL DO:

• Assist upper management to drive results through a strategic and multifaceted approach.
• Responsible for key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
• Foster customer relationships by continually developing personal knowledge of current trends and coaching styling techniques.
• Empower team to ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities.

YOU'LL NEED TO HAVE:

• 2+ years of relevant retail experience
• Proficiency in reading, writing and speaking in English is required.
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.

WE'D LOVE TO SEE:

• A self-starter with the desire to mentor and continue to develop personal leadership qualities
• Energetic, motivated and engaging; a true brand ambassador with a love for fashion
• Knowledge of clienteling with the ability to build lasting customer relationships
• Technologically savvy individual with an entrepreneurial spirit

MICHAEL KORS PERKS:

• Generous Personal and Vacation Days
• Internal mobility across brands
• Cross-brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

Customer Services

PHYSICAL REQUIREMENTS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.