Sales Strategy and Ops Lead

SWORD Health; Myrtle Point (OR); Remote; USD 52,000 - 83,000; Full time

Job summary

A health technology company in the United States is seeking a Sales Strategy and Operations Associate to enhance the efficiency of their sales processes. The role requires extensive experience in revenue operations and a strong grasp of CRM tools like Salesforce. The successful candidate will streamline workflows and drive sales forecasting in a high-growth environment. This position offers competitive compensation and a range of benefits, though relocation assistance is not available.

Benefits

Health, dental and vision insurance

Meal allowance

Equity shares

Flexible working hours

Remote work allowance

Qualifications

• 8+ years of experience in Revenue Operations, preferably in SaaS or Health technology.
• Proven experience in sales forecasting and performance analysis.
• Strong understanding of SaaS or Health Technology business models.

Responsibilities

• Drive end-to-end sales processes and increase deal velocity.
• Own and optimize CRM tools to support workflow and reporting.
• Streamline sales workflows for a scalable commercial function.

Skills

Revenue Operations

Sales Operations

CRM tools

Analytical Mindset

Process Improvement

Cross-Functional Collaboration

Tools

Salesforce

Job description

Overview

Sword Health is on a mission to free two billion people from pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, Sword uses AI Care to change lives for 25,000+ enterprise clients across three continents. We hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms. In 2025, Forbes named Sword Health a Best Startup Employer, reflecting our focus on being a destination for the best and brightest talent. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion and seek individuals with passion, commitment, and energy to help scale our global impact.

Joining Sword means committing to core values, including to “do it for the patients” and to “deliver more than expected” for our members and clients. This is an opportunity to make a significant difference at scale, working alongside 1000+ talented colleagues across three continents to build a pain-free world powered by AI and enhanced by people—accessible to all.

Role and impact

We are seeking a strategic and operationally driven Sales Strategy and Operations Associate who will be a cornerstone of our commercial success. You will act as the central nervous system for deal execution, partnering closely with Sales, Legal, and Finance to scale and build a best-in-class commercial organization. Your primary objective is to partner with the sales organization to streamline processes, execute on the global strategy, and formalize commercially sound agreements. This is a high-impact role for a proactive problem-solver who thrives in a fast-paced environment and is passionate about building scalable processes.

What you’ll be doing

• Accelerate Sales Cycles: Drive end-to-end sales processes, identify and remove friction points to increase deal velocity, and serve as the trusted advisor on deal structuring, pricing, and contract negotiations from initial quote to final signature.
• Manage Sales Technology: Own the CRM (Salesforce) and other sales tools, ensuring configuration, maintenance, and optimization to support workflow and reporting needs.
• Drive Process Excellence: Streamline and automate sales workflows; develop and document best practices to build a scalable foundation for a world-class commercial function.
• Champion AI Integration: Evaluate and implement AI-powered tools to enhance deal analysis, contract review, and process automation.
• Ensure Data Fidelity: Guarantee the integrity of all commercial data and ensure data flows to downstream systems for reliable reporting and forecasting.
• Manage Sales Forecasting: Lead the sales forecasting process, analyze trends, and provide accurate forecasts to senior leadership, improving forecast accuracy and predictability.

What you need to have

• 8+ years of experience in Revenue Operations, Sales Operations, or similar function, preferably in SaaS or Health technology.
• Proven experience in sales forecasting, strategic planning, and performance analysis.
• Deep expertise in CRM and CPQ tools (Salesforce experience highly preferred).
• Strong understanding of SaaS or Health Technology business models, pricing strategies, and revenue recognition principles.
• Proven ability to work cross-functionally and build relationships with Sales, Legal, and Finance stakeholders.
• Analytical, strategic, and process-oriented mindset with a track record of improving and scaling commercial operations.

What we would love to see

• Experience in the digital health or health tech space.
• Demonstrated success in implementing AI tools to drive efficiency in sales.
• Proactive and independent work style with the ability to manage multiple priorities and navigate ambiguity in a high-growth setting.

Compensation and benefits

€45,500 - €71,500 a year. This range includes base, variable and equity. These compensation bands are starting points and can be adjusted to reflect impact.

Sword Benefits & Perks - Portugal

Health, dental and vision insurance; meal allowance; equity shares; remote work allowance; flexible working hours; work from home; discretionary vacation; snacks and beverages; English class.

Note: This position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable civil rights laws and does not discriminate on the basis of age, ancestry, color, citizenship, gender, gender identity, marital status, medical condition, national origin, disability, pregnancy, race, religion, sexual orientation, or veteran status.