Sales Specialist - Risk & Audit

Diligent-14787b60; New York (NY); Hybrid; USD 114,000 - 142,000; Full time

Job summary

Diligent is seeking a Solutions Sales Specialist to drive revenue growth for our Compliance products, focusing on Entity Management and Managed Services. You will collaborate with core sales teams, customer success, and internal stakeholders to support the full sales cycle.

This role requires strong governance and compliance workflow knowledge, paired with consultative selling and the ability to translate complex requirements into scalable SaaS solutions.

Qualifications

• 5+ years of experience in technical sales, consulting or practitioner role.
• Proven ability to build relationships with stakeholders at all levels.
• Commitment to continuous learning about products, industry trends and customer needs.
• Excellent communication, presentation and influencing skills.
• High curiosity and empathy to uncover customer challenges via questioning.
• Self-motivated and results-driven in a fast-paced environment.

Responsibilities

• Generate strategic, product-focused pipeline with core sales teams.
• Lead discovery to understand customer goals and quantify value of outcome-based GRC and Entity Management solutions.
• Advise on solution fit and coordinate with SMEs, Solution Engineers and Professional Services.
• Co-run deals with core teams from start to finish.
• Recommend and present pricing and packaging aligned to customer values and desired outcomes.
• Support negotiations, security reviews, and procurement processes.
• Travel to customer sites for on-site workshops and executive sessions.
• Partner with post-sale teams to support implementation and ensure value-driven customer outcomes.

Skills

Technical sales

Stakeholder relationships

Communication

Curiosity & empathy

Self-motivated

Fast-paced environment

Job description

Position Overview

The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for both existing and new accounts for specialized products, with focus on Compliance (Entity Management and Managed Services). This position will collaborate with core selling teams, customer success, and other internal stakeholders to support the sales process.

This role requires a strong understanding of corporate governance, legal entity management, and compliance workflows, paired with consultative selling skills and the ability to translate complex requirements into easy to understand, scalable SaaS solutions.

Key Responsibilities

• Help generate strategic, product-focused pipeline in partnership with core sales teams.
• Lead discovery to understand customer goals and quantify the value of outcome-based GRC and Entity Management solutions.
• Advise on solution fit and make recommendations on how to best solution, working closely with SMEs, Solution Engineers and Professional Services.
• Co-run deals alongside core teams from start to finish.
• Recommend and present pricing and packaging aligned to customer values and desired outcomes.
• Support negotiations, security reviews, and procurement processes.
• Travel to customer sites to conduct strategic, on-site workshops and executive sessions.
• Partner with post-sale and adoption teams to support implementation and ensure a successful, value-driven customer outcome.

Required Experience/Skills

• 5+ years of experience in a technical sales, consulting or practitioner role, with a proven track record of success.
• Ability to build and maintain strong relationships with stakeholders at all levels, both internally at Diligent and within customer organizations.
• Strong commitment to continuous learning, including building expertise in Diligent products, industry trends, and customer needs.
• Excellent communication, presentation, and influencing skills.
• High levels of curiosity and empathy, with the ability to uncover customer challenges through effective questioning and active listening.
• Self-motivated and results-driven, with the ability to thrive in a fast-paced and dynamic environment.

U.S pay range

$114,000 - $142,000 USD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world‑changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in‑person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’ s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case‑by‑case basis, and eligibility should not be assumed for all opportunities.