Sales Specialist, Overhead Crane Service Modernization

Mazzella; Cleveland (OH); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) with company match

Life insurance

Disability insurance

Teledoc

Tuition reimbursement

Paid time off

Job summary

Mazzella is seeking a Sales Specialist for Overhead Crane Modernization to drive growth across our modernization portfolio. You will identify opportunities, perform on-site assessments, and partner with engineering and operations to deliver technically sound, cost-efficient upgrades that meet customer objectives.

Able to travel across the United States (approximately 50–75%) while working remotely, you will develop sales plans, manage relationships with stakeholders, and negotiate contracts to

Qualifications

• Five+ years in overhead crane systems, crane modernization, or related sales.
• Strong knowledge of electrical, mechanical, and control systems in cranes.
• Ability to identify, develop, and close complex projects.
• Experience communicating with engineers, operations, and executives.
• Proven ability to manage scopes, budgets, and schedules.

Responsibilities

• Identify and develop high-value modernization opportunities across accounts.
• Conduct on-site assessments of crane systems for upgrade potential.
• Develop sales plans and strategies aligned with modernization targets.
• Meet or exceed monthly and annual sales and margin objectives.
• Negotiate pricing, terms, and contracts per company standards.
• Manage pre- and post-award phases and ensure customer satisfaction.
• Collaborate with engineering and operations to define scopes and budgets.
• Build long-term relationships with maintenance, engineering, and exec teams.

Skills

Sales leadership

Strategic account management

Negotiation

Technical selling

Customer relationship management

Communication

Team selling

Project management

CRM proficiency

Presentations

Education

Bachelor's degree in Engineering or Business

Tools

CRM systems

MS Office

Job description

Brief Description

Sales Specialist, Overhead Crane Service Modernization, is responsible for driving growth within Mazzella Companies Overhead Crane Modernization business by developing, managing, and closing modernization opportunities with existing and new customers. The Overhead Crane Modernization Sales Specialist serves as a technical and commercial resource to customers by identifying electrical, mechanical, structural, and control system upgrade opportunities that improve safety, reliability, capacity, and lifecycle performance of overhead crane systems.

This role requires a strong working knowledge of overhead crane electrical systems, mechanical components, runway and structural interfaces, and modernization best practices. The position partners closely with engineering, project management, field service, and operations teams to deliver profitable, technically sound modernization solutions that meet customer objectives.

Please note this position is remote with approximately 50 - 75% travel across the United States to serve regional customers. Travel depends on project load and geographic assignment.

Job Duties

• Serve as the Mazzella Subject Matter Expert for overhead crane modernization solutions within assigned territory or accounts
• Identify and develop high-value modernization opportunities including electrical upgrades, control system replacements, mechanical refurbishments, runway improvements, and capacity or code-compliance projects
• Conduct on-site assessments of overhead crane systems to evaluate electrical, mechanical, and structural condition and modernization potential
• Develop and execute sales plans and business strategies aligned with modernization growth targets
• Meet or exceed established monthly and annual sales and margin objectives
• Engage, develop/nurture long term relationships with customer stakeholders ranging from maintenance and engineering to operations leadership and executive management
• Collaborate with engineering and operations teams to develop accurate scopes of work, budgets, and schedules
• Present Mazzella’s modernization value proposition, including safety, reliability, lifecycle cost reduction, and performance improvement
• Negotiate project pricing, terms, and contracts in accordance with Mazzella’s commercial and margin expectations
• Submit deal sheets outlining project scope, pricing, risk, sales forecasts, and margin expectations
• Act as the primary point of contact throughout the pre-award and post-award phases of modernization projects
• Support project execution by maintaining customer communication and managing expectations through completion
• Identify opportunities for follow-on modernization, service, inspection, and reliability programs
• Partner with Corporate Marketing and management to support modernization campaigns, tools, and sales enablement efforts
• Other duties as assigned

Education

Undergraduate degree from an accredited college or university with a focus in Engineering, Business Administration, Construction Management, or a related discipline preferred. In the absence of a degree, directly related experience in overhead crane systems, electrical/mechanical sales, or industrial modernization may offset the degree requirement.

Experience & Skills

• Five or more years of experience in overhead crane systems, crane modernization, industrial equipment sales, or related technical field
• Strong working knowledge of:
  • Overhead crane electrical systems and controls
  • Mechanical crane components (hoists, trolleys, drives, brakes, wire rope, etc.)
  • Runway systems and crane-supporting structural interfaces
• Demonstrated ability to identify, develop, and close technically complex projects
• Ability to communicate effectively with shop floor personnel, engineers, and executive leadership
• Demonstrated competency in:
  • Opportunity Assessment
  • Project Scoping and Risk Evaluation
  • Financial and Margin Analysis
  • Project Management
  • Negotiation
  • Team Selling
  • Technical Sales Presentations
• Results-oriented, self-motivated, and disciplined with a strong sense of ownership
• Proven ability to build long-term customer relationships
• Experience using CRM systems for opportunity tracking and forecasting
• Strong written and verbal communication skills
• Demonstrated mechanical and electrical aptitude
• Strong analytical, planning, and organizational skills
• Ability to lift or pull a minimum of 50 pounds
• Proficiency with Microsoft Office applications
• Valid driver’s license in good standing that meets company requirements
• Must successfully complete criminal background check, physical, drug screen, and E-Verify

Safety

• Demonstrate a personal commitment to preventing workplace injuries and promoting safe work practices
• Read, understand, and support execution of all Mazzella health and safety programs
• Reinforce expectations that all incidents and near misses are reported immediately
• Participate in incident investigations and corrective action development as required
• Ensure compliance with all applicable safety rules and regulations
• Contact the Director of Safety when contacted by any regulatory agency
• Identify and help mitigate workplace hazards
• Support early return-to-work initiatives following work-related injuries

Summary

At Mazzella, we're more than just a company – we're a family. With over 1,200 employees and 40 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team-oriented environment where your well-being and growth are our top priorities.

Why Join Mazzella?

• Team-Oriented Environment: Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work-Life Balance: Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development: Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture: Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.
• Market-Competitive Salaries: Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits: Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits: Take advantage of our Teledoc service for virtual doctor visits with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

At Mazzella, Our Core Values Drive Everything We Do

• Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk
• Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value
• Be Humble – lack excessive ego or concerns about status. Emphasize the Team over self
• Be Hungry – always looking for more, self-motivated, and diligent. Do more than to just get by, committed
• Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

EOE/Drug Free Workplace