Sales Specialist Manager, Loyalty Issuers

Mastercard Inc.; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Mastercard Inc. is seeking a Sales Specialist Manager for Loyalty Issuers in North America.

You will drive loyalty platform sales to senior executives in financial services, building a strong pipeline and closing multi-year, multimillion-dollar deals. You will articulate the value of bundled Loyalty Solutions with Data & Services offerings, collaborate across sales, product, and finance teams, and influence C-suite audiences with data-driven insights.

Qualifications

• Proven track record of selling to senior executives and navigating matrixed organizations.
• Experience in solution-based selling to drive customer value.
• Experience monetizing senior client relationships based on empathy and subject matter expertise.
• Strategic software sales experience with expertise in CRM / Martech / Loyalty/Media.
• Preferable rolodex of C-Level / EVP / SVP/VP contacts in Financial Services.
• Ability to build a robust pipeline with limited lead generation support.
• Strong networker across stakeholders to advance opportunities and revenue.

Responsibilities

• Generating new loyalty platform sales within the financial services segment in North America.
• Developing and executing the sales strategy for prospect accounts to secure multimillion-dollar, multi-year deals.
• Build and develop an active pipeline, progressing to signed platform deals.
• Articulate benefits of bundling Loyalty Solutions with Data & Services products.
• Strong communication and influencing skills for senior client audiences and large deals.
• Partner across internal sales, product management, program management and finance teams.
• Excellent problem solving and analytics with fact-based thinking.
• Represent Mastercard D&S to senior client stakeholders, including c-suite.

Skills

Strong communication

Executive relationship building

CRM / Martech / Loyalty/Media sales

Persistence / tenacity

Networking across C-Level contacts

Pipeline management

Negotiation skills

Analytical thinking

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Sales Specialist Manager, Loyalty Issuers

Overview

Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes loyalty solutions, marketing, media, personalization and much more.

The Services Business Development team is looking for a Loyalty Sales Specialist to drive growth of our value-added services within the Issuer space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.

Role

As Manager, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America.

• Strong working knowledge of the financial services ecosystem, payment solutions, and an understanding of the value propositions for acquisition, retention and usage campaigns.
• Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion-dollar, multi-year deals
• Build and develop an active pipeline, ultimately progressing to signed platform deals
• Articulate the benefits of bundling our Loyalty Solutions products with other Data & Services products (Consulting, Managed Services, Test & Learn, Customer Data Enhancement, Labs as a Service, etc.)
• Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
• Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams.
• Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking
• Will serve as the face of Mastercard D&S to senior level client stakeholders, including c-suite

All About You

• Deep understanding of the suite of Mastercard Data & Services value propositions with a thoughtful approach to executing within and across markets
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Strategic software sales experience with expertise in CRM / Martech / Loyalty/Media
• Never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach
• progressively complex hunting sales preferably within Financial Services Segment; rolodex of C-Level / EVP / SVP/VP contacts preferred
• Ability to thrive and build robust pipeline with limited lead generation support
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues
• Strong pipeline management and forecasting skills
• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be perfo