Sales Specialist Flooring

Lowe's Companies, Inc.; Wheeling (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

As a Sales Specialist at a leading home improvement retailer, you will engage with customers to help them achieve their home improvement goals. This role requires strong sales expertise and customer service skills, with opportunities for growth and various benefits including health insurance and a 401(k) plan.

Benefits

Health Insurance

Tuition Assistance

401(k) Matching

10% Associate Discount

Track to the Trades Program

Qualifications

• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience.
• Ability to read, write, and perform basic arithmetic.

Responsibilities

• Provide excellent customer service by understanding customer needs.
• Serve as a point of contact for customers and vendors.

Skills

Customer Service

Sales

Bilingual

Education

High School Diploma or GED

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Lowe's Companies, Inc.

Talent Acquisition Partner at Lowe's Companies, Inc.

Your Impact at Lowe's

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.

How We Support You

Whether you need a part-time position or a place to grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules:

• Earn more from your sales performance with additional bonus opportunities.
• Make your well-being a priority with multiple health insurance options.
• Explore educational opportunities with Lowe's tuition assistance program.
• Take charge of your financial future with a company-matching 401(k).
• Gain extra savings with a 10% Associate Discount.
• Learn new trade skills with our Track to the Trades program.

For more information about our benefits, visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

Sales Specialists are active, moving throughout the store or garden center, answering phones, and engaging with customers. You will discuss project needs, answer questions, and help customers achieve their home improvement goals. You will become a product expert, informing customers about specifications, features, promotions, and financing options to close sales. Your consulting services help ensure customer satisfaction before they leave the store.

You may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls, depending on hiring needs and your skills.

Key Responsibilities

• Provide excellent customer service by understanding customer needs and communicating product benefits.
• Serve as a point of contact for customers and vendors, providing project estimates, scheduling, processing orders, and following up.
• If in the Pro Department, focus on external accounts and outside sales.
• Monitor inventory levels and coordinate with vendors to support sales.
• Perform price reviews and maintain pricing accuracy.
• Support checkout and customer assistance requests.
• Train and coach associates on the sales floor.
• Perform additional duties as assigned.

Minimum Qualifications

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience, or equivalent external experience
• Experience in sales or customer service with sales goals or metrics
• Ability to read, write, and perform basic arithmetic
• Ability to stand and sit for extended periods
• Minimally lift 25 lbs unassisted or over 25 lbs with assistance
• Obtain any required sales-related licensure or registration (Lowe's will support and fund this)

Preferred Qualifications

• Experience in completing customer sales orders
• Experience promoting product services like installation, delivery, financing, or protection plans
• Design experience using CAD systems like 20/20
• Relevant professional certifications
• Bilingual skills

Lowe's encourages bilingual, military, and veteran talent to apply. We support community growth and teamwork.

Travel Requirements

This role does not require regular travel but may occasionally involve travel for meetings, training, or support of neighboring stores.

Working Conditions

Environmental factors vary; you may work indoors or outdoors, exposed to weather and noise. Lifting guidelines limit single lifts to 75 lbs, with team lifts used as needed. Powered equipment use requires proper training.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement retailer with over 1,700 stores, serving 16 million customers weekly, with FY2023 sales exceeding $86 billion. Headquartered in Mooresville, NC, Lowe's employs about 300,000 associates and supports communities through housing and trades programs. Visit Lowes.com for more info.

Lowe’s is an equal opportunity employer, practicing nondiscrimination in all personnel practices. Benefits info at https://talent.lowes.com/us/en/benefits.