Sales Specialist

Home Depot; Lansing (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Home Depot in Lansing, MI is seeking a Sales Specialist to help customers turn project ideas into buyable solutions. You will present product options, provide samples, and explain installation services while guiding customers through the shopping experience.

You will listen to needs, address concerns, highlight current promotions and financing, and work with the team to keep the store clean, stocked, and safe while aiming to meet monthly sales goals.

Qualifications

• Experience delivering excellent customer service in a retail setting.
• Ability to upsell and explain promotions and financing options.
• Strong communication and teamwork skills.

Responsibilities

• Assist customers by understanding needs and recommending products and services.
• Meet monthly sales goals and other performance metrics.
• Maintain store cleanliness and organize inventory to ensure in-stock availability.
• Provide accurate information about promotions and financing options.

Skills

Customer service

Sales skills

Communication

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.