Sales Specialist

Lucid Motors; California, Torrance (MO, CA); On-site; Full time

Job summary

Join a leading electric vehicle company as a Sales Specialist, where you'll guide customers through their journey, ensuring a personalized experience. With uncapped earning potential and a guaranteed hourly wage, your sales talent will thrive in a dynamic environment. You'll leverage your expertise to build relationships, manage transactions, and exceed sales targets while enjoying competitive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation

401k

Equity Participation

Qualifications

• 2+ years of relevant sales experience in a commission-based environment.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Guide customers through the sales process and ensure a seamless experience.
• Manage end-to-end transitions from order to delivery.

Skills

Sales

Communication

Customer Relationship Management

Active Listening

Time Management

Education

Bachelor’s degree or equivalent experience

High school diploma or GED

Tools

Salesforce

Microsoft Office

Job description

Sales Specialist at Lucid

As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience. If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist.

Being a Sales Specialist at Lucid is a career-defining opportunity for those driven by uncapped earning potential combined with the stability of a guaranteed hourly wage. Join a role where your efforts are directly rewarded, and your sales talent can shine in a dynamic, high-achieving environment.

Customer Engagement

• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Product Expertise: Leverage in-depth knowledge of Lucid products to offer tailored solutions.
• Competitive Landscape: Understand competitor models, pricing, and packages to educate customers on Lucid’s advantages.
• Customer Relationships: Build and nurture relationships to foster brand loyalty.
• CRM: Utilize Salesforce to track and manage customer interactions.
• Pipeline Management: Maintain a robust sales pipeline through disciplined practices.
• Goal-Oriented: Meet and exceed sales targets while delivering exceptional customer experiences.
• Test Drives: Conduct test drives and articulate key selling points to ensure an outstanding experience.

Transaction Facilitation (Desking)

• Manage end-to-end transitions from order to delivery, supporting financing/leasing applications and monitoring application status.
• Guide customers through the ordering process, including documentation and financial advisement, to ensure a smooth purchase experience.
• Handle registration and facilitate payments due at signing.
• Coordinate with Lucid Financial Services and Delivery teams as needed.
• Assist with daily operations as required.

Communication & Presentation

• Clear Communication: Use excellent oral and written skills to deliver relevant information.
• Regular Updates: Maintain communication during the waiting period before delivery.
• Active Listening: Employ active listening to provide genuinely helpful solutions.

Qualifications

• 2+ years of relevant sales experience, ideally in a commission-based environment with a focus on building and managing customer pipelines.
• Experience in retail automotive sales and desking is highly preferred.
• Flexibility to work weekends, evenings, and holidays.
• Proficiency in Microsoft Office, CRM tools (Salesforce preferred), and retail business systems.
• Proven success in achieving sales goals.
• Passion for electric vehicles and the premium vehicle market.
• Exceptional communication skills, including active listening and clear articulation.
• Strong commitment to learning and adaptability.
• Resilience, perseverance, and long-term goal focus.
• Understanding of automotive market dynamics and industry trends.
• Proactive, action-oriented, with excellent time management and organizational skills.
• Ability to build and maintain positive relationships with peers and customers.
• Bachelor’s degree or equivalent experience preferred; high school diploma or GED required.
• Ability to coordinate test drives and travel for events.
• Proficiency in English; secondary languages are a plus.
• Physical ability to perform tasks like standing, twisting, bending, and reaching; valid driver’s license and DMV Salesperson License required.

Compensation and Benefits

The hourly pay range is $29 to $32, depending on location and other factors. Lucid offers competitive benefits including medical, dental, vision, life insurance, disability, vacation, 401k, and potential participation in equity and incentive programs.

Lucid values diversity and is an equal opportunity employer. By applying, you agree to our Candidate Privacy Notice and, if applicable, the California Candidate Privacy Notice.

Note to recruitment agencies: Lucid does not accept unsolicited resumes and is not responsible for related fees.