Sales Shift Leader

EZCORP, Inc.; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly UNCAPPED Bonus Potential

Job summary

EZCORP is seeking a Retail Shift Leader (Key Holder) for our Georgetown, TX location. You will lead daily store operations, guide a team, and handle pawn loans and customer requests in a fast-paced environment.

We offer competitive pay, rapid pay growth from day one, and a clear career path with leadership training. Benefits include free health insurance, a 401(k) with company match, generous PTO, holiday pay, and store discounts.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience.
• Strong leadership, organizational, and communication skills.

Responsibilities

• Process loans and extensions.
• Pawn items on jointly satisfactory terms.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Customer service

Communication

Time management

Negotiation

Bilingual

Education

High School Diploma or GED

Job description

Job Title

Retail Shift Leader (Key Holder)

Location

Address: 516 Leander Rd. Georgetown, Texas 78626

About the role

Are you tired of working fast food or retail jobs with no advancement opportunity? We want you to join us for a career - not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love you join our team. Urgently hiring immediately for Retail Shift Leader (Key Holder)!

We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits!

Compensation and Benefits

• Competitive pay based on experience with an opportunity to quickly increase your pay and position!
• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program Enhance your leadership skills through our structured leadership training programs.

Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

Key Responsibilities

• Other Retail Shift Leader (Key Holder) duties include: Processing loans and extensions
• Coming to jointly satisfactory terms regarding items to be pawned
• Performing opening and closing store procedures
• Supervising and coaching store Team Members

Requirements

• The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs.
• You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills.
• It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships.
• High school diploma or GED
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
• Able to pass a criminal background check and drug test
• Valid driver’s license and auto insurance
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

Equal Opportunity / Diversity Statement

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

About EZCORP

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.