Sales & Settlement Specialist

Lamb Weston, Inc.; Olympia (WA); Hybrid; USD 54,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan

FSA/HSA

Paid Time Off

Stock Purchase

Well-being programs

Employee Assistance Program

Financial Planning

Life & Accident insurance

Family events

Job summary

Lamb Weston, Inc. is seeking a Sales and Settlement Specialist to validate and reconcile non-trade claims in our ERP system in line with contracts and SOX controls.

You will support multiple business units and maintain strong relationships with customers for streamlined processing. You will collaborate with cross-functional teams, handle dispute and deduction settlements, and contribute to KPI-driven performance.

Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• 3–5 years in accounts receivable, credit, collections, or deductions.
• Strong analytical and communication skills.

Responsibilities

• Build relationships across functions and serve as escalation point for disputes.
• Lead dispute resolution and deduction settlement with sales teams.
• Support Sales Excellence tasks and Salesforce.
• Ensure timely claim processing with KPI targets.
• Comply with SOX controls and audit requirements.

Skills

Analytical skills

Problem solving

Excellent communication

Microsoft Office

Multi-tasking

Team player

Data analysis

Confidentiality

Education

Bachelor’s degree in Finance/Accounting

Tools

Salesforce

ERP system

Job description

About Lamb Weston

You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.

A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands‑on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.

If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

Job Description Summary

The Sales and Settlement Specialist is responsible for timely validation and accurate reconciliation of non trade claims in Lamb Weston ERP system based on established sales contracts in alignment with department SOX controls.
In this role you will support all business units and departments enterprise wide overseeing specific strategic customers. It is important that there is a consistent relationship with all customers for ease of processing.

Job Description

• Develop and maintain relationships with extended business functions within Lamb Weston and be the first point of contact for escalation on disputes and deduction resolution.

• Expand role to include Sales Excellence tasks as well as Salesforce support.
• Act as a liaison between extended business functions, customers and Acxion to ensure accurate and timely completion of assigned tasks.
• Execute on established Key Performance Indicators for claim processing by managing a specific dollars, days, and quantity threshold in alignment with Finance goals.
• Support Acxion on dispute and deduction settlement with periodic account reviews with sales team or external customers on timely claims, trends, and any other relevant topics or concerns.
• Provide new hire onboarding and develop ongoing training for existing team as needed.
• Set up any manual contracts in existing ERP tool following appropriate SOX audit controls.
• Develop, lead, and execute projects for invalid deductions recovery cross-functionally.

• Follow SOX audit compliance to ensure accuracy when reviewing, processing, and exercising independent decisions on matters that affect the business.

• Review the write off ledgers to monitor the under the threshold dollar value short pay write offs to ensure there is no incorrect write offs and no revenue leakage.

• Other duties, analytics and projects as assigned to support the business.
• Support the OSD team in researching and analysis of OSD claims.

Education and Experience:

• Bachelor’s degree in finance, accounting, or a related field preferred.
• 3-5 years accounts receivable, credit, collections and/or trade or non-trade deduction resolution experience required.
• Research, strong problem-solving, mathematical, and analytical skills
• Excellent written and verbal communication skills
• Ability to maintain confidentiality
• Proficiency with Microsoft Office, analytics, and ability to quickly learn and utilize multiple systems and draw appropriate conclusions.
• Ability to manage multiple priorities or projects
• Ability to work independently and as a team player, be organized, and plan ahead
• May require presentations to Sales, internal departments, and customers.
• undefinedLanguage Skills Effectively communicate in English verbally and in writing. Spanish knowledge is an added advantage.undefinedWork EnvironmentThis role will be performed in an office / remote environment.undefinedTravelTravel for this role is typically 0%

Basic & Preferred Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related field preferred
• 3+ years of experience in accounts receivable, credit, collections, trade deductions, non-trade deductions, or dispute resolution
• Strong analytical, mathematical, research, and problem-solving skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to maintain confidentiality and exercise sound judgment
• Proficiency in Microsoft Office and the ability to quickly learn and navigate multiple business systems
• Experience analyzing data, identifying trends, and making informed recommendations
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Ability to work independently and collaboratively in a team environment
• Experience presenting information and recommendations to sales teams, internal stakeholders, and customers
• Fluent in English, with strong verbal and written communication skills
• Spanish language proficiency preferred
• Some travel may be required
• Most work is performed in a temperature-controlled office environment
• Team Member may sit for long periods of time at desk or computer terminal
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Team Member may use calculators, keyboards, telephone and other office equipment during normal workday
• Stooping, bending, twisting and reaching may be required in completion of job duties

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Anticipated Close Date

The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs.Anticipated Close Date: 12/25/2026

Pay Transparency

In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role is listed below.Pay Rate or Range: $53,640.00 - $80,450.00

Equal Opportunity Employer

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law