Sales/Service Technician

Socket.dev; Greenville (SC); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Weekly pay

Medical insurance

Dental insurance

Vision insurance

PTO time

Paid holidays

Job summary

Crawl Space Ninja is hiring a full-time Sales/Service Technician to inspect and service equipment at customer homes in a company vehicle. You will drive sales from existing customers by recommending additional services such as floor support repair, crawlspace encapsulation, basement waterproofing, and related upgrades.

The role requires commission-driven sales experience, strong customer relations, and comfort working in confined spaces.

Qualifications

• Commission-driven sales experience required.
• Customer relations experience, in-home services preferred.
• Comfortable using construction tools and troubleshooting.
• High school diploma or GED or equivalent experience.

Responsibilities

• Attending appointments scheduled by a Customer Care Representative.
• Travel to a customer’s home for a pre-set appointment using a company vehicle.
• Build long-term relationships with customers and professionally represent Crawl Space Ninja.
• Recommend additional products and services to enhance the installation or remedy issues by following the sales process.
• Perform yearly maintenance visits, examining previously completed work.
• Perform reactive service appointments, diagnose, and fix issues.
• Install the additional products purchased by the customer as necessary.
• Adhere to safety/health regulations and procedures when carrying out operations.
• Examine work done and determine warranty or non-warranty work.
• Communicate status of each job and submit all necessary documentation to Service Manager.

Skills

Commission-driven sales

Customer relations

Troubleshooting

Confined spaces

Sales experience

Valid driver’s license

Education

High school diploma or GED

Tools

Power tools

Construction equipment

Job description

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Role summary

Crawl Space Ninja, a waterproofing and foundation repair company, is seeking a full-time Sales/Service Technician. This role involves traveling to customer homes in a company vehicle to inspect and service existing equipment, recommend additional services, perform maintenance, and address any issues. The position requires commission-driven sales experience, customer relations skills, and the ability to work in confined spaces. A valid driver's license and clean driving record are mandatory. The company offers a Monday-Friday workweek, salary plus commission with high earning potential, a company vehicle, and benefits.

Local and established Waterproofing and Foundation Repair company seeking a full-time Sales/Service Technician. This is a great opportunity to start a long-term career with a growing organization. Crawl Space Ninja specializes in helping homeowners with their basement waterproofing, crawl space encapsulation needs. Our top priority is providing high-quality home repair solutions and personalized service across our service area. With fully trained technicians, industry-leading products, and nationally backed warranties.

Brief Job Description

A Service Technician is an integral part of the customer’s experience after their initial installation. Service Technicians travel to our customers’ homes in a company-provided vehicle to inspect and service preexisting equipment installed by Crawl Space Ninja or by competitors. The Service Technician drives sales from existing customers by recommending additional floor support repair, crawlspace encapsulation, basement waterproofing, and other services and upgrades. Crawl Space Ninja provides qualified, high-quality warm sales lead appointments.

Job Responsibilities:

• Attending appointments scheduled by a Customer Care Representative. Appointments are scheduled based on your availability.
• Travel to a customer’s home for a pre-set appointment using a company vehicle.
• Build long-term relationships with customers and professionally represent Crawl Space Ninja.
• Recommend additional products and services to enhance or improve the original installation or remedy a potential issue by following the sales process.
• Perform yearly maintenance visits, examining previously completed work.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install the additional products purchased by the customer as necessary.
• Adhere to safety/health regulations and procedures when carrying out construction operations.
• Examine work done by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary
• Documentation to the Service Manager/Job Coordinator.
• All other duties as required

Qualifications:

• One or more years of proven commission-driven sales experience required.
• Proven customer relations experience, with in-home services preferred.
• Skill in operating construction equipment and/or power tools preferred.
• Experienced in troubleshooting and problem-solving.
• Comfortable working in confined spaces (Service Technicians regularly inspect Crawlspaces).
• High school diploma or GED preferred or equivalent experience.
• At least one year of sales experience is preferred.
• A valid, non-restrictive Driver’s License is required.

Compensation and Benefits:

• Monday through Friday workweek
• Salary plus sales commission compensation
• Weekly Pay & Sales Commission - Many earn $100k+ (based on prior experience and ability to navigate the sales process)
• Company-provided Vehicle & Gas Card
• Several paid holidays
• Advanced leadership training opportunities - we promote from within.
• Benefits include Medical, Dental, Vision, Life insurance and PTO time.
• Full-time nonseasonal work, we work year-round!
• Competitive and rewarding, family-oriented culture.

Must be able to:

• Pass a drug test.
• Pass a nationwide background check.
• Have a valid driver’s license.
• Have a clean driving record for the past 3 years.