Sales & Service Technician

Groundworks Company; Columbia (SC); Hybrid; Full time

Job summary

Groundworks Company is seeking a Sales & Service Technician in Columbia, SC. This role involves maintaining customer relationships post-installation and offers a base pay of $16/hr plus commission. Applicants should have sales experience and a valid driver's license among other qualifications. The company provides a supportive work environment with full-time nonseasonal opportunities and various benefits including company vehicle and gas card.

Benefits

Company Vehicle

Medical, Dental, Vision Benefits

401(k) with company match

PTO after applicable waiting periods

Advanced leadership training opportunities

Qualifications

• 1+ years of proven sales experience preferred.
• Experience in construction/home improvement is preferred.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute customer appointments and build long-term relationships.
• Perform annual maintenance visits and diagnose issues.
• Communicate job status and submit necessary documentation.

Skills

Sales experience

Customer relations

Education

High school diploma or GED

Job description

Sales & Service Technician page is loaded

Sales & Service Technician

Apply locations Columbia, SC (Branch) time type Full time posted on Posted Yesterday job requisition id JR108392

Mountain Valley Foundation Services, A Groundworks Company, is seeking talented Service Technician to join their team in the Columbia , SC area!

The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.

Why you should join our Service Team

• Base Pay ( $16/hr) + Commission with NO CAP on earnings

• Average annual earnings $120,000

• Company Vehicle and Gas Card provided

• Full-time nonseasonal work

• Pre-qualified , high-quality appointments, no cold-calling required !

• Advanced leadership training opportunities from a promote from within led culture

• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods

• Equity in North America’s Leading Foundation Repair and Water Management Company

Job Responsibilities

• Execute appointments scheduled with customers

• Travel to customers' home based on assigned appointments

• Build long-term relationships with customers and professionally represent the company

• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures

• Perform annual customer maintenance visits, examining work previously completed

• Perform reactive service appointments, diagnose, and fix any issues

• Install additional products purchased by the customer as necessary

• Adhere to safety regulations and procedures when carrying out responsibilities

• Examine solutions installed by the company and determine potential warranty or non-warranty work

• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

• Other duties as assigned

Qualifications

• 1 or more years of proven sales experience preferred but not required

• Construction/Home Improvement experience preferred

• Proven customer relations experience preferred

• High school diploma or GED or equivalent experience

• A valid, non-restrictive Driver's License is required

Requirements

• Full-time

• Remote & Onsite: Reporting into and working remotely of Branch location

• Servicing area within territory

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as aTop Workplaces USAcompany and offering employee ownership foreveryone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we arestronger together. W e're proud to be the Groundworks Tribe!

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.

Whencustomerschoose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.

When youchoose Groundworks, you'll join thousands of Tribemates who are making history.

Welcome

Welcome! We're glad you're here! Thank you for submitting an application for a career at Groundworks.

About Us

We take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love.

True to our values, we've done the right things from the beginning, setting the stage for an even brighter future.