Sales Service Rep

Performance Food Group (New); Providence (RI); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Car allowance

Mileage reimbursement

Cell phone allowance

Job summary

Core-Mark in Providence, RI is seeking a Sales Service Representative to support regional sales initiatives and collaborate with Sales Representatives. You will build strong customer relationships while executing company programs and ensuring compliance with policies and merchandising standards.

The ideal candidate handles a high volume of calls and emails, travels to customer locations as needed, and partners with the sales team to drive growth.

Qualifications

• High school diploma or GED required.
• 1-2 years in customer service, merchandising or sales.
• Must have a valid driver’s license, clean driving record and reliable vehicle.
• Ability to travel as needed.
• Strong communication and organizational skills.

Responsibilities

• Maintain a detailed call and email routine with a ledger of customers.
• Execute company programs (racks, plan-o-grams, merchandising) and manage orders.
• Respond promptly to customer needs via phone or email.
• Identify solutions to customer challenges with assistance.
• Identify display opportunities and ensure proper pricing and displays.
• Perform other tasks as assigned.

Skills

Customer service

Communication

Team collaboration

Data management

Attention to detail

Education

High school diploma / GED

Tools

CRM software

Order management systems

Job description

Company Description

Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more!
• Growth opportunities in performing essential work to support America's food distribution system.
• Safe and inclusive working environment, including a culture of rewards, recognition, and respect.

Position Details

• Pay: $25 - $30/hr Depends on experience
• Car allowance + mileage reimbursement program!
• Cell phone allowance!
• Work Schedule: Monday through Friday

Position Summary

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region, collaborating closely with the Sales Representatives in that area. Your responsibilities will encompass tasks focused on executing our company programs and initiatives, ensuring compliance with company policies, and providing merchandising and sales support. You will also be responsible for building strong relationships with new and existing customers in the sales region, supporting Sales Representatives in addressing their needs and concerns. Your professionalism and business execution are critical contributions to driving business forward for our customers, vendors, and ourselves.

Position Responsibilities

• Maintaining a detailed and specific call routine with a designated ledger of customers.
• Maintenance and execution of our company programs and initiatives (racks, plan-o-grams, ordering, and merchandising activities).
• Attending to customer needs and concerns promptly via phone and/or email
• Finding solutions to possible customer challenges with assistance.
• Identifying and reducing out-of-stocks on shelves.
• Ensuring products are fresh and within date code parameters.
• Ensuring plan-o-gram, marketing best practices, and compliance in stores.
• Identifying display opportunities and maximizing display positioning.
• Ensuring that products are properly displayed, priced, and identified.
• Performing other tasks and duties as assigned.

The ideal candidate should possess

• A strong ability to manage a high volume of customer calls and emails with professionalism and efficiency.
• Proven customer service skills, with a focus on problem-solving and building lasting relationships.
• Comfortable using business applications and computer systems to manage orders, data, and customer records.
• Detail-oriented in supporting sales programs and initiatives while ensuring accuracy.
• Collaborative mindset with the ability to partner effectively with the sales team to drive customer satisfaction and growth.

Benefits

Qualifications

High School Diploma or General Educational Development (GED) certificate.

1-2 years of working experience in a customer service, merchandising or sales position.

Ability to drive to customer locations using personal transportation (mileage and gasoline reimbursement provided).

Must have a valid driver's license, clean driving record, reliable vehicle, and proper valid insurance.

Must be exceptionally organized and able to multi-task.

Ability to travel as needed (minimum travel required).

Must be analytical / computer literate.

Must have great communication skills.

Preferred qualifications

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.