Sales & Service Full-Time $13.00 - Decatur

Goodwill of North Georgia; Decatur (GA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

Employee discount 25%

Health, dental and vision insurance

Uniforms provided

Free job skills training

Job summary

Goodwill of North Georgia is seeking team members to help local job seekers through donations, sales, and career services. You will join a mission-driven retailer that values people and community growth.

As a team member, you will assist guests, maintain a clean sales floor, process transactions, and participate in training. This role supports a fast-paced environment with opportunities for personal and professional development.

Qualifications

• High School Diploma or GED preferred.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Detail oriented with the ability to work in a fast-paced environment.
• Must be able to work independently as well as in a team environment.
• Strong organizational skills and the ability to demonstrate sound judgement.
• Must be 18 years or older to operate a forklift (ages 16–17 not allowed).

Responsibilities

• Greet guests and deliver exceptional customer service.
• Display a professional, people-first attitude with guests.
• Transition products to the sales floor with attention to detail and urgency.
• Execute and maintain visual merchandising strategies.
• Assist with upselling and round-up during transactions.
• Accurately handle POS transactions and guest interactions.
• Communicate effectively with management, peers, and guests.
• Follow training materials and maintain clean work areas.
• Support teamwork and participate in required trainings.

Skills

Customer service

English communication

Teamwork

Detail oriented

Education

High School Diploma or GED

Job description

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

• Weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental and vision insurance for staff and their families
• Complimentary uniforms
• Access to free job skills training at Goodwill Career Centers

Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Essential Functions:

• Support a guest friendly culture by greeting every guest, delivering unbelievable brand, and suggesting additional treasures
• Display a professional, patient, and “people first” attitude with guests
• Effectively transition product to the retail salesfloor with attention to detail and urgency
• Execute and maintain visual merchandising strategies
• Effectively recommend/upsell merchandise and round up during transactions
• Accurately handle point of sale transactions with guest
• Identify and quickly solve problems and/or seek management support
• Effectively communicate with management, peers, and guests
• Effectively promote and demonstrate cooperation and teamwork with peers
• Consistently perform work tasks according to training playbooks, e-learning, and work instructions
• Maintain a neat, clean, and organized work area and retail salesfloor at all times
• Adhere to safety and security practices including reporting safety hazards and injuries to management
• Attend and complete all required trainings and meetings
• Perform other duties as assigned by management

Job Requirements and Qualifications:

• High School Diploma or GED preferred
• Consistently foster a healthy team culture of exceptional guest experience
• Must have good oral and written communication skills in English as well as interpersonal skills
• Detail oriented with the ability to work in a fast-paced environment
• Must be able to work independently as well as in a team environment
• Strong organizational skills and the ability to demonstrate sound judgement
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Working Environment Conditions/Requirements:

• High School Diploma or GED preferred
• Basic math skills
• Consistently foster a healthy team culture of exceptional guest experience
• Must have good oral and written communication skills in English as well as interpersonal skills
• Detailed oriented with the ability to work in a fast-paced environment
• Must be able to work independently as well as in a team environment
• Must start employment in acceptable safety work shoes
• Must be able to work in all types of conditions including heat, cold and dust
• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation
• Must be available to work Monday through Sunday during operating hours as needed