Sales & Service Coordinator

Lincoln Electric; Plymouth (MN); Hybrid; USD 58,000 - 83,000; Full time

Job summary

Lincoln Electric in Plymouth, MN is seeking a detail‑oriented Sales Administrator to support commercial operations and sales execution. This role focuses on maintaining customer and sales data, managing CRM lead routing, coordinating representative onboarding, and supporting contract administration and overall day‑to‑day sales workflows.

You will generate sales reports and dashboards, assist with quotes and customer communications, and manage order entry and the customer purchase order portal.

Qualifications

• 2+ years of experience in sales administration, commercial operations, or related roles.
• Experience with CRM and ERP systems.
• Strong Excel and Smart Sheets skills.
• Excellent organizational, communication, and multitasking abilities.
• High attention to detail and data accuracy.

Responsibilities

• Create and maintain customer accounts in CRM and ERP systems.
• Maintain accurate sales, customer, and opportunity data.
• Route inbound leads to the appropriate sales representatives and track follow-up activities.
• Coordinate manufacturer representative onboarding, documentation, and certification requirements.
• Support contract administration, including customer agreements and terms & conditions review workflows.
• Maintain records of contracts, renewals, and commercial documentation.
• Generate sales reports, dashboards, and other commercial metrics.
• Assist with quotes, customer communications, and sales documentation.
• Coordinate sales meetings, trade shows, and other administrative activities.
• Support continuous improvement of sales processes and data management practices.
• Responsible for order entry and management of customer purchase order portal access, ensuring accurate processing and timely updates.

Skills

CRM & ERP

Excel

Smart Sheets

Organizational skills

Communication

Multitasking

Data accuracy

Education

Associate's degree in Business/related

Bachelor's degree preferred

Tools

Salesforce

HubSpot

Job description

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Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com .

Location: Plymouth - 46247
Employment Status: Salary Full-Time
Function: Administration
Pay Range: $57,798 - $82,569
Target Bonus: 10%

Position Summary

RedViking is seeking a detail-oriented Sales Administrator to support commercial operations and sales execution. This role is responsible for maintaining customer and sales data, managing CRM lead routing, coordinating representative and certification programs, supporting contract administration, and ensuring efficient day-to-day sales operations.

Key Responsibilities

• Create and maintain customer accounts in CRM and ERP systems.
• Maintain accurate sales, customer, and opportunity data.
• Route inbound leads to the appropriate sales representatives and track follow-up activities.
• Coordinate manufacturer representative onboarding, documentation, and certification requirements.
• Support contract administration, including customer agreements and terms & conditions review workflows.
• Maintain records of contracts, renewals, and commercial documentation.
• Generate sales reports, dashboards, and other commercial metrics.
• Assist with quotes, customer communications, and sales documentation.
• Coordinate sales meetings, trade shows, and other administrative activities.
• Support continuous improvement of sales processes and data management practices.
• Responsible for order entry and management of customer purchase order portal access, ensuring accurate processing and timely updates.

Qualifications

• 2+ years of experience in sales administration, commercial operations, or related roles.
• Experience with CRM and ERP systems.
• Strong Microsoft Office skills, particularly Excel and Smart Sheets.
• Excellent organizational, communication, and multitasking abilities.
• High attention to detail and data accuracy.

Preferred

• Experience in manufacturing, automation, or industrial equipment industries.
• Experience with Salesforce, HubSpot, or similar CRM platforms.
• Knowledge of contract administration and customer terms & conditions management.

Core Competencies

• Organization and Attention to Detail
• Customer Focus
• Communication
• Data Management
• Problem Solving
• Process Improvement

Education & Experience

• Associate's degree in Business Administration, Marketing, Communications, or a related field; Bachelor's degree preferred.
• Equivalent combination of education and relevant experience will be considered.
• 2+ years of experience in sales administration, commercial operations, customer service, or a related business support role.

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Nearest Major Market: Detroit
Job Segment: ERP, CRM, Machinist, Welding, Technology, Manufacturing