Sales & Service Advisor - Peoria - $48K-$85K

Sun Devil Auto; Peoria (AZ); On-site; USD 48,000 - 85,000; Full time

Job summary

Sun Devil Auto is seeking a Sales & Service Advisor in Peoria, AZ. This role involves engaging with customers to promote services and ensure a positive experience while fostering sales growth. The ideal candidate demonstrates excellent customer service skills and can handle vehicle service inquiries efficiently.

Benefits

Tuition Reimbursement, up to $3,000 annually

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with Company Match

Discounted Services on Personal and Immediate Family Vehicles

Opportunity for Advancement

Qualifications

• Prior experience as a Service Advisor is helpful but not required.
• Professional appearance and ability to work in a process-driven environment.
• Must possess a current, valid driver's license.

Responsibilities

• Greet customers professionally and document their concerns.
• Recommend services and communicate with customers about service needs.
• Ensure customer satisfaction through follow-up after services.

Skills

Customer Service

Communication

Sales

Education

High School Diploma or equivalent

Job description

Join to apply for the Sales & Service Advisor - Peoria - $48K-$85K role at Sun Devil Auto

2 weeks ago Be among the first 25 applicants

Join to apply for the Sales & Service Advisor - Peoria - $48K-$85K role at Sun Devil Auto

This range is provided by Sun Devil Auto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$48,000.00/yr - $85,000.00/yr

Overview

Sun Auto Tire & Service (Sun Devil Auto, Wilhelm Automotive, Greulich's Automotive and TGK Automotive) is a leading provider of quality aftermarket automotive repair, maintenance, and tire services. Sun Auto Tire & Service encompasses over 500 retail locations throughout the United States.

The Sales and Service Advisor is responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations.

COMPENSATION: $48K-$85K depending on experience

Benefits

• Competitive Bi-Weekly Pay
• Tuition Reimbursement, up to $3,000 annually
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision InsuranceÂ
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!
  
  

Essential Roles And Responsibilities

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
• Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
• Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
• Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
• Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
• Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
• Track all new returns, core returns and warranty parts for individual customers
• Other duties as assigned
  
  

The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

Qualifications

• High School Diploma or equivalent
• Prior experience as a Service Advisor is helpful, but not required
• Professional appearance and proven ability to work in a process driven environment
• Possess current, valid driver's license
• Must be at least 18 years old
• Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date
• Ability to work Monday - Saturday
  
  

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Accounting

Referrals increase your chances of interviewing at Sun Devil Auto by 2x

Sign in to set job alerts for “Sales Service Advisor” roles.

Full Service - Service Advisor - LAKE PLEASANT

Goodyear, AZ $48,000.00-$85,000.00 1 day ago

Full Service - Service Advisor - 99THAVE

Customer Service Representative II #25-3342

Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy

CUSTOMER SERVICE REPRESENTATIVE - FT, DVT

Customer Service Representative - State Farm Agent Team Member

Peoria, AZ $45,000.00-$55,000.00 11 months ago

Customer Service Representative - Hybrid - Free Healthcare Benefit for Entire Family!

Senior Customer Service Representative - National Remote

Hiring Now - Work from Home - No Experience

Sales Advisor - Sunglass Hut at Bass Pro Glendale

Customer Service Representative - Pharmacy Service Technician - Work From Home (Chandler, AZ)

Customer Relations Representative - State Farm Agent Team Member

Phoenix, AZ $50,000.00-$75,000.00 5 days ago

Charter Sales Advisor - Experienced (On-Site, Scottsdale)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.