Sales & Service Advisor: Elevate the Glasses Shopping Experience

Warby Parker; Bethesda (MD); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding service on the floor, share brand philosophy, and help customers find eyewear that fits their style.

You will leverage product knowledge, contribute ideas to improve the shopping experience, and support teammates in a fast-paced, high-growth environment. This full-time role includes benefits and opportunities to grow with the company.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to communicate clearly with customers and colleagues.
• Proactive, adaptable problem-solver with a positive attitude.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Contribute to improving the shopping experience through ideas and projects.
• Assist team and customers with a helpful, respectful approach.
• Foster an inclusive culture with customers and coworkers.

Skills

Customer-facing experience

Communication

Team player

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding service on the floor, share brand philosophy, and help customers find eyewear that fits their style.

You will leverage product knowledge, contribute ideas to improve the shopping experience, and support teammates in a fast-paced, high-growth environment. This full-time role includes benefits and opportunities to grow with the company.