Sales & Service Advisor

bigbrandtire; Utah; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission opportunities

Overtime opportunities

Paid vacation & holidays

Medical & dental & vision insurance

Life insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Burt Brothers in Utah is seeking a Service Advisor to greet guests, coordinate with technicians, and translate mechanical guidance into clear recommendations. You will drive sales of tires, wheels, repairs, and services while maintaining showroom standards.

Ideal candidates have 1–3 years in automotive service sales and a proven ability to build trust with customers. A valid driver's license and physical ability to lift 70 lbs are required; weekend availability is a plus.

Qualifications

• 1–3 years of automotive service sales experience.
• Strong customer service and transferable sales background.
• Excellent communication and organizational skills.
• Valid driver's license and ability to lift 70 lbs.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical needs into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships to convert first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Automotive sales

Communication

Teamwork

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician - translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Burt Brothers is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.