Sales & Service Advisor

Big Brand Tire & Service; Santa Barbara (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, and life insurance

401(k) with company match

Employee discounts and referral bonuses

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

A growing automotive service provider in Santa Barbara is seeking a Service Advisor to deliver exceptional customer experiences. The ideal candidate will have 1–3 years of experience in automotive service sales and strong communication skills. You will act as a liaison between customers and technicians, sell services confidently, and help maintain showroom standards. This position offers competitive compensation, benefits, and real opportunities for career progression. Apply today to join an established, trusted team.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Team player with problem-solving abilities.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician.
• Confidently sell tires, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that convert first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive service sales experience

Customer service skills

Communication skills

Problem-solving ability

Team spirit

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Apply today! If you’ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.