Sales & Service Advisor

Big Brand Tire & Service; Colorado Springs (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life ins.

401(k) with company match

Employee discounts and ASE reimburse

Career growth into management

Job summary

Tire World in Colorado Springs seeks a Service Advisor to deliver a world-class customer experience and act as the bridge between customers and technicians. You will confidently sell tires, repairs, warranties and services while documenting findings and maintaining showroom standards.

Ideal candidates have 1–3 years in automotive service sales, strong communication and organizational skills, and a self-driven, team-oriented mindset.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Act as liaison between customer and technician; translate recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships turning first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with team to keep operations smooth, efficient and safe.

Skills

Customer service

Sales ability

Communication

Organizational skills

Problem-solving

Team player

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Tire Worldis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.