Sales & Service Advisor

American-Tire-Depot; Arroyo Grande (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Hourly wage plus commission

Paid vacation and holidays

Medical, dental, vision, life

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth into management

Job summary

American Tire Depot is seeking a Service Advisor to greet customers, translate vehicle needs to clear recommendations, and drive tire, wheel, and service sales. You’ll inspect visuals, document findings, and build relationships that convert guests into loyal customers.

Join a team that values speed, accuracy, and service. This role requires strong communication, a customer-first mindset, and flexibility to work weekends in a fast-paced retail automotive setting.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs
• Hungry to learn, grow, and lead
• Flexible availability, including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

1-3 years automotive service sales

Customer service

Strong communication

Problem-solving

Team player

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust

Strong communication and organizational skills

A self-starter with problem-solving ability and team spirit

Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)

Hungry to learn, grow, and lead

Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.