Sales Representative, Wholesale

Glass House Brands Inc.; Camarillo (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Glass House Brands Inc. is seeking aSales Representative to manage wholesale accounts and negotiate sales at cultivation facilities in California. You will own major portions of sales goals, nurture key customers, and uphold Glass House's commitment to sustainability and social equity.

The role emphasizes on-site activity, CRM-driven account management, and collaboration with Finance and Inventory teams to ensure accurate invoicing and AR updates. Weekend availability preferred.

Qualifications

• Must be detail-oriented, organized, and able to manage multiple tasks simultaneously.
• Ability to work under pressure and meet tight deadlines.
• Work in a logical, systematic manner to ensure accuracy and consistency.
• Strong communication and interpersonal skills with customers and team members.
• Proficient in professional phone, text, and email communications.
• Self-starter; capable of working independently and in a team environment.
• 40-hour minimum work week with weekend availability.
• Experience using CRM systems and MS Office tools.

Responsibilities

• Own the majority share of wholesale sales goals.
• Manage key customer relationships with integrity and professionalism.
• Represent Glass House values to maintain industry recognition and reputation.
• Provide excellent customer service and continuously improve processes and communication.
• Record-keeping for inventory and account notes; track sales in CRM.
• Process on-site sales and coordinate product transportation to customers.
• Input sales orders in ERP (Business Central) and handle invoicing/AR updates.
• Assist Sales Director and mentor junior team members.

Skills

Attention to detail

Time management

Problem solving

People skills

Communication (phone/email)

Independent & team player

40-hour week

Weekend availability

Tools

Salesforce

Zoho CRM

HubSpot

MS Excel

SAP

Business Central

Job description

Brief Description

Glass House Brands is a rapidly growing, vertically integrated, California-focused

Glass House Brands is a rapidly growing, vertically integrated, California-focused organization that strives every day to fulfill its vision of excellence: compelling cannabis brands, produced sustainably, for the benefit of all. Led by a team of expert operators, proven businesspeople, and passionate plant lovers, it is dedicated to delivering rich cannabis experiences with respect for people, for the environment, and for the community, and an abiding commitment to justice, social equity, and sustainability.

Summary

The Sales Representative is responsible for handling wholesale customer accounts and negotiating sales at Glass House cultivation facilities.

Essential Duties And Responsibilities Include The Following

• Own the majority share of the wholesale sales goals
• Handle key customer relationships with patience and integrity
• Strong focus on Glass House recognition and reputation within the industry
• Provide excellent customer service representing Glass House values and standards
• Continuously improve process and communication
• Work with customers to understand their specific needs and product usage
• Keep accurate records pertaining to inventory and account notes
• Conduct sales on site to ensure smooth delivery
• Maintain all contacts within CRM
• Track all sales interactions clearly and intelligibly in CRM
• Vet all customers for full DCC compliance, and maintain organization of all documentation
• Create customer wide e-mail information blasts to update on pricing/strains and any Glass House Farms news
• Coordinate transportation of product to internal supply chain customers
• Input Sales Orders in Business Central
• Send test results and product information to customers upon request.
• Send invoices to customers and AR updates
• Support Sales Team in hitting monthly and quarterly sales goals
• Follow proper accounting procedures for sales, working closely with Finance and Inventory teams
• Provide Accounting department with assistance on AR, consignment, and billing
• Act as lead Sales Representative who provides training and mentorship for other team members
• Own miscellaneous projects as assigned by Sales Director in accordance with knowledge and experience level

Qualifications

• Attention to detail
• Ability to work under pressure and meet tight deadlines
• Ability to work in a logical, systematic manner
• Must be personable, organized and have a meticulous attention to detail
• Ability to problem solve and improvise
• Strong people skills and flexibility within a team
• Ability to conduct professional communication via phone, text, and email
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Must be a self-starter with minimal supervision, able to work independently and in a team environment
• This position requires a 40-hour minimum work week
• Willingness to work weekends

Physical Requirements

• Ability to work in conditions typically found in a greenhouse with high humidity and varying temperatures, with a fair amount of moisture present
• Ability to exert up to 15-50 pounds occasionally in order to lift and move product.
• Ability to balance, reach grasp while climbing on a step stool and/ or ladder
• Ability to crouch, grasp and lift product above shoulders in order to lift product from the floor properly.
• Ability to be on feet while performing job responsibilities

Computer Skills

• Internet software
• Microsoft Office
• Excel (intermediate)
• SAP
• Business Central

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.