Sales Representative - Syracuse, NY Area

River-Valley-Foods-1; City of Syracuse (NY); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Insurance

Flexible PTO

Paid holidays

401(k) match

Employee discount

Job summary

River Valley Holdings, a Syracuse-based specialty foods distributor, is seeking a full-time Sales Representative to grow our business in the Syracuse, NY area.

The role focuses on delivering excellent customer service, creating effective in-store displays, and maintaining strong relationships with retail customers across the Northeastern US. We value attention to detail, clear communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent
• At least 1 year of experience in merchandising or customer service; grocery experience preferred
• Valid driver’s license and reliable transportation; daily travel; overnight travel possible

Responsibilities

• Deliver exceptional customer service and build productive customer relationships
• Stock product and rotate inventory to ensure freshness
• Build displays, implement planograms, and optimize shelf placement
• Cleaning and dusting of product and shelving
• Order product to maintain inventory

Skills

Customer service

Merchandising

Planograms

Communication

Sales processes

Organizational skills

Problem solving

Microsoft Office

Education

High School diploma or equivalent

Tools

Email/Outlook

Word

Excel

Electronic Ordering/PDA

Job description

Full-time Regular SALES Syracuse, NY, US

Salary Range: $38,000.00 To $40,000.00 Annually

River Valley, a growing specialty foods distributor in Syracuse, NY, is searching for a full time Sales Representative in the Syracuse, NY area. River Valley Holdings is a family‑owned food distribution company based in Syracuse, NY and serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods, and Empire Valley distribute a wide range of specialty dry and frozen grocery items out of warehouses in Syracuse, NY.

This role is integral to driving business growth and supports our commitment to building lasting and productive customer relationships through our full‑service program. The successful candidate demonstrates attention to detail, exceptional visual presentation skills, and the business acumen to meet customer needs through active listening and open, effective communication.

Essential Functions

• Consistently deliver exceptional customer service and build productive customer relationships.
• Stock product, arrange product on shelves, and rotate product to ensure freshness.
• Build displays, implement planograms, and reset sections to add items or optimize shelf placement.
• Cleaning and dusting of product and shelving.
• Order product to maintain inventory levels, as needed.
• Perform additional job duties as required.

Requirements and Qualifications

• Must be at least 18 years old and have a High School diploma or equivalent
• At least one year of experience in a merchandising or customer service role; grocery experience preferred
• Must have a valid state issued driver’s license and reliable personal transportation
• Daily travel required, must be available for occasional, position dependent overnight travelAvailable to work weekends and/or a variable schedule as required
• Able to routinely lift up to 50 pounds
• Able to stand, walk, lift and bend to service lower shelves for extended periods of time
• Ability to effectively communicate and present information
• Strong organizational skills and a fundamental understanding of sales processes
• Ability to adapt and demonstrate flexibility in managing numerous, competing priorities
• Proven critical thinking skills and a proactive approach to problem solving
• Strong computer skills – Email/Outlook, Electronic Ordering/PDA, Word, Excel

Physical Requirements

• Ability to walk/stand 8-10hrs per day
• Ability to lift/carry up to 50lbs
• Ability to push/pull heavily loaded product carts
• Repetitive bending/stooping/kneeling to fill shelves
• Ability to move and climb ladders/step stools

Benefits

We offer a competitive compensation and benefits package that includes:

• Medical, Dental, Vision, Life, and Disability Insurance
• Flexible Paid Time Off
• Paid Holidays
• 401(k) & Roth IRA with company match
• Employee Assistance Program (EAP)Employee Purchase Program

River Valley Holdings is an Equal Opportunity Employer (EOE)

Wages:$38,000 - $40,000 per year