Sales Representative (Remote Possibility)

BD Diesel; Town of Texas (WI); Remote; USD 40,000 - 80,000; Full time

Job summary

A leading company in IT Services and Consulting is seeking a Sales Representative to enhance customer experiences through effective communication and tailored solutions. This full-time, hourly position offers a base salary of $15/hour with significant commission potential, along with comprehensive benefits and opportunities for professional growth.

Benefits

Paid Time Off

Individual and dependent medical insurance

Training and professional development

Employee Recognition Program

Birthday Celebration

Qualifications

• 2+ years of experience in a fast-paced sales role preferred.
• Experience with CRM systems is highly desirable.
• Strong customer service skills with the ability to build rapport.

Responsibilities

• Develop and maintain relationships with new and existing customers.
• Utilize Salesforce to track sales activities and manage customer interactions.
• Provide exceptional customer service by addressing inquiries.

Skills

Customer service

Communication

Sales skills

Problem-solving

Negotiation

Education

High School Diploma or equivalent

Tools

Salesforce

Google Suite

Microsoft Office

Job description

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Position Overview:

As a Sales Representative with Monster Transmission & Performance, you will play a crucial role in shaping positive customer experiences by providing expert assistance and guidance through incoming calls and live chat interactions on our website. This is a unique sales position where your focus will be on understanding customer needs, providing tailored solutions, and ultimately driving revenue through effective communication, customer service, and product knowledge.

As a Sales Representative, you will be integral to ensuring a seamless customer journey from initial inquiry to order fulfillment. This entails liaising with internal teams such as client care and production to address customer needs promptly and accurately. Your ability to collaborate effectively across departments will be critical in delivering exceptional customer experiences and driving overall customer satisfaction.

This is an hourly role with a base rate of $15.00 an hour in addition to uncapped commission opportunities. Sales Representatives can earn between $40,000 to $80,000 annually.

This opportunity can be remote for the right candidate depending on experience.

Responsibilities:

• Develop and maintain relationships with new and existing customers to drive sales growth
• Utilize Salesforce for tracking sales activities, managing customer interactions, and reporting on sales performance
• Upsell additional products or services to enhance customer satisfaction and increase revenue
• Negotiate terms of sales agreements to ensure mutual benefit for both the company and the client
• Collaborate with team members to develop effective sales strategies and share best practices
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction

Requirements:

• Proven experience in inside sales or direct sales roles; outside sales experience is a plus
• Strong customer service skills with the ability to build rapport quickly
• Familiarity with technology sales is preferred; ability to learn about new products rapidly is essential
• Experience with Salesforce or similar CRM software is highly desirable
• Excellent communication skills, both verbal and written, with strong negotiation abilities
• Ability to work independently as well as part of a team in a fast-paced environment
• A proactive approach to problem-solving with strong organizational skills

Preferred and/or Required Experience:

• 2+ years of experience in a fast-paced sales role preferred
• Proven experience in a customer-facing role, preferably in sales or customer support
• Previous experience with a Customer Relationship Management (C.R.M.) system preferred
• Familiarity with Microsoft Office and Google Suite preferred

Benefits:

• Paid Time Off (40 hours after your first year. For every additional year thereafter, you will receive an additional 8 hours, with a maximum of 80 hours after reaching the 6 year mark)
• Individual and dependent medical, dental, and vision insurance (Eligible for enrollment after 60 days of employment)
• Holiday Pay (After 6 months of employment you'll be eligible to receive holiday pay for the following holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day)
• Birthday Celebration (In honor of your birthday you have the choice to take the day off with pay or spend the day with your Monster teammates by working either a full or half-day and receive a birthday celebration during your shift)
• Paychex Flex (Access and edit direct deposit information, pay stubs, and health & benefits anytime, anywhere)
• Employee Recognition Program (MonStar of the month)
• Training, professional development, and ample opportunities for growth

Additional Details:

Seniority level: Associate

Employment type: Full-time

Industries: IT Services and IT Consulting

This job is still active.