Sales Representative - Lift Truck

Thompson Marine; Lenoir City (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Thompson Marine is seeking a Lift Truck Sales Representative responsible for maximizing sales of new and used equipment in Lenoir City, TN. The role requires strong problem-solving, negotiation, and relationship-building skills while maintaining customer relationships and generating rental agreements.

A valid driver’s license is mandatory. This position also entails assisting with customer support agreements and ensuring customer satisfaction.

Qualifications

• Previous sales experience and working knowledge of the material handling industry preferred.
• Experience using personal computers and basic typing skills required.
• Ability to acquire advanced selling and relationship building skills rapidly.

Responsibilities

• Maximize new and used equipment sales.
• Promote Customer Support Agreements and maintenance programs.
• Assist in collection of past due invoices.
• Negotiate settlements on customer complaints.

Skills

Problem Solving

Parts Identification

Verbal Communication

Selling

Relationship Building

Negotiation

Mechanical

Microsoft Office

Computer

Customer Service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Lift Truck Sales Representative is responsible for maximizing the sale of new and used equipment as well as short- and long-term rentals to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium equipment in a price‑sensitive market is necessary. The Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver’s license is a requirement for this position.

• Maximize new and used equipment sales
• Maximize short- and long‑term rental agreements in assigned territory
• Promote parts and service sales in assigned territory
• Promote Customer Support Agreements and maintenance programs
• Maintain accurate customer data records
• Assist in collection of past due invoices
• Monitor and report product performance and competitive activity
• Provide liaison support between customer, TTCO, and our vendors
• Establish and maintain personal working relationships with customers
• Negotiate mutually agreeable settlements on customer complaints
• Other duties as assigned by Supervisor

Qualifications

Education

• High School Diploma or equivalent required

Experience

• Previous sales experience and a working knowledge of the material handling industry is preferred.
• Experience using personal computers and basic typing skills are required.
• Candidates must possess the ability to quickly acquire the following required skills and competencies: Advanced Selling Skills, Relationship Building Skills, Problem Resolution Skills, Basic Mechanical and Parts Identification Skills, Basic Computing Skills including Microsoft Office and Excel.

Job Training

• New Product Introduction and Machine Sales
• Area Specific Parts and Service Training
• TTCO and Supplier Computer Programs
• OSHA Required Training
• Compliance Training

Safety Summary

Working Conditions

• Work is normally performed in a customer or company warehouse, worksite, shop, or office environment.
• Limited exposure to physical risk and some exposure to all weather conditions is associated with this position.
• Driving for extended periods of time and standing on hard surfaces for extended periods of time is often required.

Physical Requirements

• Speaking
• Writing
• Typing
• Climbing on or under equipment
• Reaching
• Kneeling
• Grasping
• Stooping
• Lifting items up to 75 lbs.
• Weather related hazards
• Slips, trips and falls
• Stress and fatigue
• Prolonged sitting
• Being around moving equipment
• Being around working service departments

Skills

• Advanced: Problem Solving
• Intermediate: Parts Identification
• Advanced: Verbal Communication
• Advanced: Selling
• Advanced: Relationship Building
• Advanced: Negotiation
• Intermediate: Mechanical
• Advanced: Microsoft Office
• Advanced: Computer
• Advanced: Customer Service

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

You are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.