Sales Representative - IT Solutions

K Group Companies; Grand Rapids (MI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k with Safe Harbor

Bonus and commission programs

PTO

VTO

Profit sharing opportunities

Job summary

K Group Companies in Grand Rapids, MI, is seeking a Sales Representative for IT Solutions to drive new business, present products, and manage client relationships. You will identify opportunities, conduct demonstrations, and negotiate terms to align with client needs and company goals.

Collaborate with internal teams to ensure smooth onboarding and successful project delivery. A proactive, target-driven approach and strong communication skills are essential for success in this role.

Qualifications

• Experience in B2B sales, ideally in IT services, SaaS or related technical industries.
• Strong consultative selling skills with discovery, value, and tailored solutions.
• Ability to prospect and develop new relationships; territorial growth requires initiative.
• Excellent presentation, communication, and relationship-building skills.
• High integrity and commitment to solving customer problems.

Responsibilities

• Identify new business opportunities and reach out via multiple channels.
• Conduct product presentations and demonstrations to educate prospective clients.
• Develop deep product and industry knowledge to position offerings.
• Create customized proposals and negotiate terms.
• Build and maintain strong client relationships with follow-ups and service.
• Collaborate with internal teams for onboarding and project success.
• Meet or exceed monthly and quarterly sales targets.
• Maintain accurate CRM records and sales data.
• Stay updated on market trends and competitors' activities.

Skills

B2B sales

IT services knowledge

SaaS familiarity

Negotiation skills

Presentation skills

Education

Bachelor's degree in relevant field

Tools

CRM systems

MS Office

Job description

Sales Representative (IT Solutions) Overview:

The Sales Representative is responsible for driving sales and maintaining client relationships. This role involves identifying new business opportunities, presenting products or services, negotiating contracts, and ensuring client satisfaction. Effective communication, negotiation, and adaptability are key traits for success. Collaboration with cross-functional teams is essential to meet sales targets and contribute to overall business growth.

Sales Representative (IT Solutions) Responsibilities:

• Identify new business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.
• Conduct product presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.
• Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.
• Create customized sales proposals and negotiate terms that align with both the client's needs and company objectives.
• Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.
• Collaborate with the internal teams to ensure smooth and successful client onboarding and project implementation.
• Meet or exceed monthly and quarterly sales targets set by the company.
• Continuously update and maintain accurate sales records and CRM database.
• Stay updated on market trends, industry news, and competitors' activities

Sales Representative (IT Solutions) Qualifications:

• Experience in B2B sales, ideally in low voltage integration, IT services, SaaS, or related technical industries
• Strong consultative selling skills with the ability to run discovery, establish value, and tailor solutions to customer needs
• High comfort level with prospecting and developing new relationships, territory growth requires initiative and discipline
• Excellent presentation, communication, and relationship-building skills
• High integrity, strong follow-through, and a commitment to solving real problems for customers

About K Group Companies

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

Why Work Here?

“Great, focused, team environment.”

For more than 40 years, K Group Companies has been one of West Michigan's premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

Compensation and Benefits

• Competitive base salary based on experience
• Bonus and commission programs
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VTO)
• 100% employer paid family health insurance premium
• 100% employer paid disability insurance
• 100% employer paid dental & vision insurance
• 401k with Safe Harbor contributions from company annually
• Profit sharing opportunities