Sales Representative, Inbound Remote

Liberty Mutual Insurance; Grand Rapids (MI); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a leading insurance company as an Inside Sales Agent, where you'll handle inbound calls and warm leads to consult with customers on their insurance needs. Enjoy paid training, a competitive salary, and generous commissions with benefits starting on day one. The role requires strong interpersonal skills and a Property & Casualty Insurance license.

Benefits

Paid Training

Comprehensive Medical Benefits

Work Schedule Flexibility

Opportunities for Rewards and Recognition

All Equipment Provided

Qualifications

• 2-3 years sales experience preferred; 2 years sales/service experience required.
• Property and Casualty License required after hire.

Responsibilities

• Handle inbound calls and warm leads, consulting with customers on insurance needs.
• Match correct coverages, products, and benefits to convert leads into policyholders.

Skills

Interpersonal Skills

Persuasion Skills

Communication

Analytical Skills

Decision-Making

Organizational Skills

Typing Proficiency

PC Proficiency

Job description

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides opportunities for growth as employees develop within the role. Some roles at Liberty Mutual have a compensation plan that may include commission and/or bonus earnings, which vary based on multiple factors set forth in the plan.

Description

Why Liberty Mutual?

Pay Details:

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top performing agents in their second year and onward can earn up to $85K+.

Our Sales Representative, Inbound Remote position is available for candidates based in Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio, & Kentucky. Applicants must reside within these locations to be considered.

Positivity, flexibility, determination, and a persuasive personality are qualities that cannot be taught but can be sharpened and appropriately compensated when you join Liberty Mutual Insurance as part of our Contact Center Sales Organization. Bring your sales talent to our Fortune 100 company, receive paid training, licensing in all 50 states, and a role that directs only warm leads (no cold calls). We support your success with unlimited earning potential, generous commissions, and benefits starting on day one.

Job Details

As an Inside Sales Agent, you will handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into policyholders.

You’d be a great fit if you are:

• A Passionate Seller: You skillfully turn prospects into happy, confident Liberty Mutual policyholders.
• A Front Lines Liaison: You represent the Liberty brand, believe in what you’re selling, and enjoy connecting customers to the right products.
• A Reliable Teammate: You adapt well to different environments, schedules, and policyholder needs.
• A Customer-Centric Closer: You care about providing the right products and services with integrity.

Position Details

From day one, you'll begin paid training in a remote environment. All representatives need a Property & Casualty Insurance license, which is included in paid training if needed.

• Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits start from Day 1.
• No cold calls, only incoming warm leads.
• Opportunities for rewards and recognition.
• Work schedule: 4 weekdays and 1 weekend day, mid-morning start (e.g., 11am-8pm CST), for at least 12 months before shift consideration.
• All equipment provided; must maintain a professional workspace with high-speed internet (minimum 100 Mbps download, 20 Mbps upload). Satellite and mobile internet are not supported.

Qualifications

• 2-3 years sales experience preferred; 2 years sales/service experience required.
• Strong interpersonal and persuasion skills to close sales.
• Effective communication with prospects and customers.
• Excellent analytical, decision-making, and organizational skills.
• Strong typing and PC proficiency.
• Property and Casualty License required after hire.

About Us

Liberty Mutual is committed to fostering an inclusive environment where employees from diverse backgrounds can build meaningful careers. We offer comprehensive benefits, continuous learning, and support a diverse, equitable, and inclusive workplace with Employee Resource Groups (ERGs). We value integrity, commitment, and people-first benefits. Learn more at https://LMI.co/Benefits.

Liberty Mutual is an equal opportunity employer and prohibits discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information, or any other legally protected basis.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco