Sales Representative II - Service

ENFRA LLC; Coppell (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

ENFRA LLC seeks a Senior Service Sales Representative in Coppell, Texas, responsible for HVAC project solutions and customer relationship management. The ideal candidate will have at least 10 years of sales experience, exceeding $5MM in annual sales, and strong skills in customer care and communication. Responsibilities include managing key accounts, developing proposals, and engaging with C-suite executives to nurture long-term relationships. Travel requirements involve 10-25% of time visiting job sites. ENFRA is an equal opportunity employer.

Qualifications

• 10 years' experience in HVAC, Mechanical, or related sales.
• Proven track record of exceeding $5MM in annual sales.
• Strong organizational and self-motivated skills.

Responsibilities

• Determine customer needs and develop project solutions.
• Manage key accounts effectively.
• Generate additional work and maintain higher profit margins.

Skills

HVAC Sales

Account Management

Communication Skills

Lead Generation

Customer Care

Education

Bachelor's degree or 10+ years experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

The Senior Service Sales Representative is responsible for determining customer needs, developing and estimating project solutions for HVAC, Controls, Mechanical, & Electrical including service agreements for commercial and industrial clients. They are meeting or exceeding sales objectives, developing multi-layer customer relationships and creating a backlog of work to support short and long-term goals.

Responsibilities

• Be a trusted advisor to the C-Suites of the companies largest customers of over $2MM annually and over 1MM square feet.


• Possesses the ability to effectively and efficiently manage 5-7 key accounts.


• Sources and contacts potential clients weekly, documents and reports on findings accurately, thoroughly and timely.


• Maintains and updates CRM software regularly.


• Works with other team members to generate additional work for Services, creates and maintains higher profit margins for both maintenance and project work.


• Actively participates in relevant training provided by and outside of the company.


• Determines customer needs, estimates all sourced work, suggests upgrades, and develops/presents solutions based on the Company service offerings.


• Monitors, reports, meets or exceeds sales plan goals.


• Develops and maintains an active proposal backlog that will support achieving the designed sales plan.


• Develops long-term relationships to create brand loyalty.


• Thoroughly learns the company's service offerings to educate clients and persuade sales.


• Assists team in creating and carrying out a successful sales strategy.

Qualifications

Required Education, Experience, and Qualifications

• Must have ten (10) years' experience in HVAC, Mechanical or related sales, selling owner-direct projects and maintenance agreements.


• Possesses a proven track record of repeatedly exceeding established sales goals of over $5MM annually.


• Possesses a proven track record of account management and retention.


• Must have a working knowledge of Microsoft Word, Excel and PowerPoint.


• Possesses the ability to provide innovative ideas for excellent customer care.


• Must be organized and self-motivated with the ability to source leads, make cold calls, follow up calls and visit potential clients.


• Professional manner and appearance.


• Effective verbal and written communication skills.


• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.


• Versed in the industry and the Company's competitors.


• Ability to multitask and perform duties outside of the scope of work when necessary.

Preferred Education, Experience, and Qualifications

• Bachelor's degree in a technical or business discipline preferred or a minimum of ten (10) years of experience.

Travel Requirements

• 10-25% of time will be spent traveling to job site(s)/office location.

Physical Activities

• Ascending and descending ladders, stairs, scaffolding, ramps, poles


• Climbing stairs.


• Remaining in a stationary position, often standing or sitting for prolonged periods


• Repeating motions that may include the wrists, hands and/or fingers


• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces

Environmental Conditions

• Quiet environment

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.