Sales Representative II - Service

ENFRA Solutions; Nashville, Northern (TN, KY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

ENFRA is seeking a Senior Service Sales Representative in Nashville to determine customer needs and develop and estimate project solutions for HVAC, Controls, Mechanical, and Electrical services for commercial and industrial clients.

You will be a trusted advisor to top customers, manage 5–7 accounts, build a backlog of proposals, maintain CRM data, and collaborate with teams to drive higher margins on maintenance and project work.

Qualifications

• Ten years of HVAC, mechanical, or related sales experience with owner-direct projects and maintenance agreements.
• Proven track record of exceeding sales goals (over $5M annually).
• Strong account management and retention history.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Ability to generate leads, make cold calls, and visit potential clients.
• Professional demeanor with excellent verbal and written communication.

Responsibilities

• Be a trusted advisor to the executives of our largest customers.
• Manage 5–7 key accounts and develop a strong proposal backlog.
• Source potential clients weekly and document findings accurately.
• Maintain and update CRM data regularly.
• Collaborate with teams to create higher margins on maintenance and project work.
• Determine customer needs, estimate sourced work, and present solutions.

Skills

HVAC sales

Account management

Lead generation

Verbal & written communication

Organization

Multi-tasking

Education

Bachelor's degree in technical or business

Tools

CRM software

Microsoft Word

Microsoft Excel

PowerPoint

Job description

About Us

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Overview

The Senior Service Sales Representative is responsible for determining customer needs, developing and estimating project solutions for HVAC, Controls, Mechanical, & Electrical including service agreements for commercial and industrial clients. They are meeting or exceeding sales objectives, developing multi-layer customer relationships and creating a backlog of work to support short and long-term goals.

Responsibilities

• Be a trusted advisor to the C-Suites of the companies largest customers of over $2MM annually and over 1MM square feet.
• Possesses the ability to effectively and efficiently manage 5-7 key accounts.
• Sources and contacts potential clients weekly, documents and reports on findings accurately, thoroughly and timely.
• Maintains and updates CRM software regularly.
• Works with other team members to generate additional work for Services, creates and maintains higher profit margins for both maintenance and project work.
• Actively participates in relevant training provided by and outside of the company.
• Determines customer needs, estimates all sourced work, suggests upgrades, and develops/presents solutions based on the Company service offerings.
• Monitors, reports, meets or exceeds sales plan goals.
• Develops and maintains an active proposal backlog that will support achieving the designed sales plan.
• Develops long-term relationships to create brand loyalty.
• Thoroughly learns the company's service offerings to educate clients and persuade sales.
• Assists team in creating and carrying out a successful sales strategy.

Qualifications

Required Education, Experience, and Qualifications

• Must have ten (10) years' experience in HVAC, Mechanical or related sales, selling owner-direct projects and maintenance agreements.
• Possesses a proven track record of repeatedly exceeding established sales goals of over $5MM annually.
• Possesses a proven track record of account management and retention.
• Must have a working knowledge of Microsoft Word, Excel and PowerPoint.
• Possesses the ability to provide innovative ideas for excellent customer care.
• Must be organized and self-motivated with the ability to source leads, make cold calls, follow up calls and visit potential clients.
• Professional manner and appearance.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Versed in the industry and the Company's competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.

Preferred Education, Experience, and Qualifications

• Bachelor's degree in a technical or business discipline preferred or a minimum of ten (10) years of experience.

Travel Requirements

• 10-25% of time will be spent traveling to job site(s)/office location.

Physical Activities

• Ascending and descending ladders, stairs, scaffolding, ramps, poles
• Climbing stairs.
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Repeating motions that may include the wrists, hands and/or fingers
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces

Environmental Conditions

• Quiet environment

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.