Sales Representative (Flooring)

M S International, Inc.; Spokane (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

MSI, a leading tile and countertop solutions provider, seeks a Sales Representative to drive growth within retailer and dealer networks across an assigned territory. You will build strong customer relationships, train store personnel, and promote MSI products.

Responsibilities include pricing discussions, contract preparation, and market analysis to capitalize on opportunities. Travel up to 90% is required to cover local and regional accounts.

Qualifications

• Bachelor’s degree preferred.
• Must possess a valid driver’s license.
• Previous sales experience is a plus.
• Industry experience is beneficial but not required.
• Strong math skills for discounts, commissions, and ROI calculations.
• Self-motivated and results-driven; able to work independently or in teams.
• Proficient in Microsoft Office; CRM experience preferred.
• Strong communication, presentation, problem-solving and negotiation skills.

Responsibilities

• Establish and maintain relationships with existing and prospective customers in designated territories.
• Provide product knowledge and training to store personnel.
• Understand products, competition and strategies to position offerings.
• Manage displays, samples and selling tools for customers.
• Advise dealers on pricing, promotions, and ROI; understand retail financials.
• Quote prices, discuss terms, and prepare sales contracts.
• Estimate delivery dates based on schedules.
• Analyze sales reports to identify opportunities with customers.
• Use catalogs, brochures, and collateral to expand territory reach.
• Research customer needs and market trends to understand demand.
• Resolve deliveries, returns, and credits issues.
• Attend trade shows; travel up to 90% (mostly local, some overnight).

Skills

Relationship-building

Negotiation skills

Sales prospecting

Spanish language

Education

Bachelor’s degree

Tools

CRM platforms

Microsoft Office

Job description

Summary: The Sales Representative is responsible for driving the growth and development of sales and profit margins for MSI’s Tile product lines within the retailer and dealer network, located within an assigned geographic territory.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products.
• Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers.
• Understand company products, market competition, and strategies to position products advantageously.
• Manage displays, samples, and selling tools to ensure availability for customers.
• Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Quote prices, discuss credit terms, and prepare sales contracts for customer orders.
• Estimate delivery dates for customers based on company delivery schedules.
• Analyze sales reports to identify opportunities with current and potential customers.
• Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products.
• Research and analyze customer needs and market trends to better understand demand.
• Resolve customer claims and issues related to deliveries, returns, and credits.
• Attend trade shows throughout the year as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products.
• Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers.
• Understand company products, market competition, and strategies to position products advantageously.
• Manage displays, samples, and selling tools to ensure availability for customers.
• Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Quote prices, discuss credit terms, and prepare sales contracts for customer orders.
• Estimate delivery dates for customers based on company delivery schedules.
• Analyze sales reports to identify opportunities with current and potential customers.
• Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products.
• Research and analyze customer needs and market trends to better understand demand.
• Resolve customer claims and issues related to deliveries, returns, and credits.
• Attend trade shows throughout the year as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.