Sales Representative at Spectrum Woodside, NY

Spectrum; Woodside (NY); On-site; USD 33,200 - 55,000; Full time

Job summary

Spectrum, a Charter Communications brand, is hiring in Woodside, NY for a door-to-door sales role. You will engage residents, explain services, and aim to meet monthly sales goals while delivering friendly, responsive service.

You must be comfortable working outdoors in all weather, possess a valid driver's license, and thrive in a fast-paced team environment, driving revenue through new and existing customer relationships.

Qualifications

• High School Diploma or equivalent work experience.
• 0–6 months experience in sales or customer service.
• Valid driver's license with a satisfactory driving record.

Responsibilities

• Solicits residential customers through door-to-door solicitation and lobby events.
• Meets monthly sales goals and increases sales volume and penetration.
• Responds to customer problems and complaints per policy and ensures issues are resolved.

Skills

Cold calling

Persuasion

Communication

Travel

Driving

Outdoor work

Tech literacy

Driver's license

Education

High School Diploma

Tools

General computer skills

Job description

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and property portfolio
• Solicits residential customers through door-to-door solicitation and lobby events
• Generates incremental revenue from existing customers by adding new/additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitor activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collects and accounts for funds and provides receipts according to Company policy and guidelines

REQUIRED QUALIFICATIONS

Required Skills/Abilities & Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within Company required standards

Required Education

• High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

• Experience in sales or customer service – 0 to 6 months

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities & Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

• Sales or relevant work experience – 1+

COMPENSATION

The base pay for this position generally is between $33,200.00 and $55,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. There may also be additional incentive-based compensation such as bonuses. Commission earnings target starting at $65,000.

EMPLOYER

Charter Communications is known in the United States by our Spectrum brands, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. We are a community of 95,000 employees serving more than 31 million customers in 41 states.

EEO STATEMENT

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.