Sales Representative America - Temporal

Holafly; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Holafly, a fast-growing start-up, is seeking a Sales Representative to manage leads and drive sales. In this role, you'll engage with customers, recommend products based on their needs, and ensure an excellent buying experience, all while contributing to sales optimization processes.

Qualifications

• More than 2 years of experience in support or sales representative positions.
• Advance English and Spanish.
• High sense of responsibility and ownership.

Responsibilities

• Manage incoming leads via chat or assigned channels.
• Recommend product variants based on user profile.
• Track performance and conversion rates.

Skills

Communication

Proactiveness

Critical Thinking

Attention to Detail

Digital Tools Proficiency

Job description

Holafly is a fast-growing start-up that is changing how travelers connect to the internet abroad. We are a young and international team of over 500 people based worldwide!
Since 2018, we have helped thousands of travelers by providing global internet to more than 200 worldwide destinations.

About the Position:
As a Sales Representative, you'll be responsible for managing, advising, and converting leads into successful purchases through real-time conversations. You'll act as the first human touchpoint in the customer journey, combining commercial instinct, data awareness, and sharp execution to drive regional growth.
Your mission: Turn conversations into revenue, and customers into loyal advocates.

Responsibilities

• Manage incoming leads via chat or assigned channels.
• Understand customer needs and guide them to the best solution.
• Recommend product variants based on destination, compatibility, and user profile.
• Close sales efficiently while maintaining a strong focus on KPIs.
• Ensure every customer has an excellent buying experience.

Data & Process Management

• Record and update customer info in internal systems (CRM, etc.).
• Track performance, conversion rates, and provide actionable insights.
• Follow daily workflows and contribute to the optimization of sales processes.

Automation & Efficiency

• Ensure sales steps are executed and documented correctly.

Requirements and skills:

• High sense of responsibility, proactiveness, and ownership
• More than 2 years of experience as a support or sales representative positions
• Strong written communication and attention to detail
• Ability to perform under pressure and stay focused on results
• Comfortable with digital tools, CRMs, and automation platforms
• Data-driven mindset with critical thinking for real-time decisions
• Advance English and Spanish