Sales Representative

Sleep Number Retail Corporation; South Windsor (CT); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Flexible paid time off

Training and career development

Sleep Number bed benefit

Job summary

Sleep Number Retail Corporation in Connecticut is seeking a Sales Representative to engage customers, demonstrate Sleep Number products, and drive sales in a dynamic showroom environment.

The role emphasizes relationship-building, showroom upkeep, and participation in ongoing training to sharpen skills, with earnings via base pay plus uncapped commissions and bonuses.

Qualifications

• 1-2 years of retail or customer-facing experience.
• High school diploma or equivalent.
• Experience in consultative or relationship-based sales preferred.
• Comfortable using CRM, POS tech and sales apps.

Responsibilities

• Discover customer sleep needs and match with Sleep Number products.
• Explain product benefits and promotions to deliver tailored experiences.
• Nurture prospective customers through outbound calls and build relationships.
• Maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching.

Skills

Communication

Customer focus

Flexibility

Retail experience

CRM familiarity

Education

High school diploma or equivalent

Tools

CRM systems

POS technology

Sales apps (iPads)

Job description

Make an Impact

At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive - one restful night at a time. Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential.

The Opportunity – What You’ll Do

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

What You Bring

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1-2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.
• Preferred: Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

• You’re energetic, proactive, and thrive in a customer-focused environment.
• You’re a collaborative team player who welcomes feedback and coaching.
• You’re a tech-savvy early adopter.

What You’ll Get

• Most team members earn $47,000 - $58,000 annually; actual earnings vary and are not guaranteed.
• Base rate of $17.75/hour, along with uncapped commission and bonus potential.
• Non-draw commission structure.
• The benefit of working for an industry leading brand.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number's bed benefit to experience life-changing sleep.

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep. Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Sleep Number is committed to providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Sleep Number is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Sleep Number is the leader in personalized sleep wellness. We are guided by our purpose - improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Want to help make dreams come true? Sleep Number is the leader in personalized sleep wellness. Its mattresses do more than just last—they evolve. With adjustable firmness, pressure-relieving support and temperature-balancing comfort built into every mattress, Sleep Number beds adapt to customers’ changing needs, night after night, year after year. Backed by over 40 years of innovation, 1,000+ patents and patents pending, and billions of hours of sleep data, Sleep Number has helped more than 16 million people achieve their best sleep. The fully integrated model ensures quality, durability, and care at every step - from design and craftsmanship to delivery and long-term support. Sleep Number products are awarded the industry’s top recognitions, including ranked #1 in customer satisfaction for mattresses purchased in-store and online, and #1 in comfort, by J.D. Power. In addition, the company is the Official Sleep + Wellness Partner of the NFL, marking a relationship that leverages player health data, team partnerships, and league-wide initiatives to amplify brand awareness and drive consumer engagement.