Sales Representative

Matthews International; Maryland Heights (MO); On-site; USD 85,000 - 140,000; Full time

Job summary

Matthews International in Maryland Heights, MO, seeks a Sales Representative to drive growth across an assigned territory by building leads, acquiring new customers, and strengthening existing accounts.

You will conduct product demonstrations, present value, manage pricing and contracts, assist with credit applications, onboard customers, and maintain CRM data while meeting quotas. Occasional travel and collaboration with purchasing are expected to support account growth.

Qualifications

• Bachelor's degree in Business Administration, Sales, Engineering, or related field.
• 6+ years of progressive business experience.
• Occasional travel locally, nationally, and possibly internationally.
• Strong MS Office, Outlook, and internet skills.
• Excellent verbal and written communication; analytical and problem-solving abilities.
• Ability to work autonomously and within a team.

Responsibilities

• Identify and research prospective customers to build a strong pipeline.
• Engage regularly with customers to strengthen relationships and drive growth.
• Conduct product demonstrations and present value to customers.
• Provide pricing and contract terms; assist with credit applications.
• Maintain accurate CRM data and prepare sales reports.
• Collaborate with purchasing and other decision makers to grow accounts.
• Travel as needed within territory to meet sales quotas.
• Represent the company at trade shows to generate leads.
• Onboard and train customers for effective product use.
• Resolve delivery or service issues to ensure satisfaction.

Skills

Sales strategy

Territory management

Customer relationship

Communication skills

Analytical skills

Presentation skills

Budgeting

Project management

Team collaboration

Education

Bachelor's degree

Tools

MS Office Suite

Outlook

Internet applications

Job description

Maryland Heights, Missouri, United States

Job Description

The Sales Representative is responsible for selling company products and services within an assigned territory by developing leads, acquiring new customers, and strengthening relationships with existing accounts. This role requires a strong understanding of the company’s offerings and the ability to communicate their value effectively to customers.

• Identifies and researches prospective customers by leveraging diverse market‑intelligence sources to build a strong pipeline of qualified sales opportunities. (may include newspapers, business directories, industry publications, trade shows, online platforms, etc)
• Engage regularly with customers across the assigned territory to strengthen relationships, understand needs, and grow the business.
• Conducts product demonstrations to highlight key features and support the sales process.
• Issues pricing, credit terms, and sales contracts, and assists with credit applications and past‑due account collections.
• Provides customers with accurate delivery estimate or service completion timelines based on production schedules, and resource availability.
• Develops relationships with purchasing and other key decision makers to support account growth and retention.
• Delivers product specific instruction and coordinates customer onboarding and training to ensure effective use of products and services.
• Investigates and resolves delivery or service issues to maintain customer satisfaction.
• Consistently meets or exceeds assigned sales quotas through effective territory and account management.
• Promotes and sells the Merchandising System and related products, demonstrating features and value to customers.
• May represent the company at state and regional trade shows to generate leads and strengthen customer relationships.
• Prepares accurate reports on sales activities, business transactions, and expense submissions.
• Enters and maintains customer and sales data in the CRM or relevant systems to ensure data accuracy and visibility.
• Additional duties as assigned.

Location(s)

13975 Riverport Place DriveSuite 101, Maryland Heights , Missouri 63043 , United States

Requirements

• Bachelor’s degree in Business Administration, Sales, Engineering, or related field.
• 6+ years progressive business experience; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self‑motivated with critical attention to detail, deadlines, and reporting.

PHYSICAL ASPECTS/WORK ENVIRONMENT:

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment is usually low/moderate.