Sales Representative

Law Office of Bryan Fagan; Galveston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonuses

Training & Development

Casual dress code

Fun culture

Job summary

The Law Office of Bryan Fagan in Galveston, TX is seeking a motivated Sales Representative/Ambassador to join our Intake team. You will be an early touchpoint for prospective clients, qualify leads, and guide them through the initial legal intake process while delivering exceptional customer service.

Responsibilities include high-volume outreach via phone, email, and online channels, scheduling attorney meetings, and meeting sales goals.

Qualifications

• High-volume client communication via phone, email, and online channels.
• Strong customer service skills and sales acumen.
• HS diploma or equivalent; degree preferred.

Responsibilities

• Handle high-volume client outreach to explain services.
• Qualify leads and schedule attorney appointments.
• Maintain CRM records and report lead conversions.
• Collaborate with intake and sales teams.

Skills

Customer service

Lead qualification

Sales experience

Communication skills

Legal intake experience

Education

HS diploma or equivalent

Degree preferred

Tools

HubSpot CRM

MS Office / Google Docs

Job description

Sales Representative

Department: Sales

Employment Type: Full Time

Location: Galveston

Reporting To: Mollie Levar

Description

The Law Office of Bryan Fagan is growing and we are seeking an experienced and motivated Sales Representative/Ambassador to join our dynamic Intake team. The ideal candidate will be one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial, legal intake process. We welcome your excellent customer service skills, solid sales acumen, and your ability to effectively communicate the value of our legal services.

Our Outstanding Company Culture:

• Earn more with competitive pay AND sales-based bonuses!
• We provide ongoing training to support growth and development.
• We work smart & and play hard! We LOVE to celebrate and have fun!
• Enjoy a business casual dress code.

The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.

Key Responsibilities

• Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
• Maintain a high level of customer service and professionalism in all interactions.
• Conduct initial consultations to gather information and determine potential clients' legal needs.
• Schedule appointments with attorneys for qualified leads.
• Meet and or exceed sales goals.
• Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.
• Handle all administrative task timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
• Maintain strong and concise communication with internal teams regarding leads.

Skills, Knowledge and Expertise

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.

Benefits

We offer affordable benefits: medical, dental, vision, 401K (with a 5% company match), and life insurance!

Equal Opportunity Statement:

We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.