Sales Representative

Juāna; Costa Mesa (CA); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Employee discounts

Flexible schedules

Health insurance

Opportunities for professional growth

Job summary

A wellness company is seeking a Sales Executive to manage accounts across California. The role involves implementing strategic sales plans, leading sales teams, and ensuring customer satisfaction. Candidates should have a bachelor's degree and experience in cannabis sales management. The position offers a hybrid working model, competitive compensation between $45,000 and $75,000 annually, and opportunities for bonuses. Join a visionary brand committed to sustainability and well-being.

Qualifications

• Familiarity with the cannabis industry, including regulations and target audience.
• Strong attention to detail and accuracy in data entry.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Coordinate sales teams and acquire new customers.
• Process sales orders and maintain sales records.
• Respond to customer inquiries and resolve complaints.

Skills

Communication skills

Organizational skills

Customer-focused approach

Proactive problem-solving skills

Education

Bachelor's degree in marketing or business administration

Tools

CRM software

Google Workspace

Job description

Juāna is a sanctuary for well‑being. A visionary wellness atelier, uniting cannabis craftsmanship, olfactory artistry, and mindful living. We create beautiful and timeless women’s cannabis goods, nurturing aroma products and other natural offerings. All carefully crafted to elevate moods, soothe minds, and amplify senses. We call it the art of well‑being.

Juāna delivers a comprehensive care experience, drawing inspiration from nature. Our products are made with the highest care, regenerative sourced ingredients, and are rigorously tested to ensure safety, consistency and efficiency. This commitment guarantees that our customers derive the complete spectrum of benefits from our offerings.

At Juāna, we believe that cannabis has the power to improve people’s lives, and we are committed to doing so in a way that is both sustainable and environmentally responsible. Striving to minimize our ecological impact, we dedicate ourselves to adapting alongside the ever‑changing landscape of sustainability, aligning with the dynamic needs of our planet in constant evolution.

As the Sales Executive, you will be responsible for handling accounts across the state of California as part of our sales team to achieve and exceed sales targets. You will implement strategic sales plans, lead by the Sales Department with accessible trainings and mentoring to ensure sales are closed with high satisfaction from our retailers. The ideal candidate will have a proven track record in cannabis and hemp sales management, excellent leadership skills, and a passion for driving results.

Key Responsibilities

• Coordinate sales teams
• Acquire new customers
• Analyze and report
• Assist the sales team with administrative tasks, including but not limited to preparing sales proposals, quotes, and contracts.
• Process sales orders fulfilment accurately and in a timely manner, ensuring production, logistics, finance, and all required documentation is complete.
• Maintain sales records and update customer databases with relevant information.
• Assist in planning and organizing marketing campaigns, sales events, trade shows, and promotional activities as needed.
• Coordinate with other departments, such as logistics and finance, to ensure timely delivery and payment processing.
• Assist in the preparation of bi‑weekly sales reports, forecasts, and presentations for management review.
• Monitor inventory levels and coordinate with the warehouse team to fulfill customer orders.
• Share market feedback and customer insights with Sales Director and Marketing team.
• Facilitating and managing product sample testing to end‑user customers.
• Respond to customer inquiries via phone, email, and in‑person, providing product information, pricing details, delivery schedule, and order status updates.
• Resolve customer complaints and issues in a professional and courteous manner.
• Follow up with clients to confirm order details, address any concerns, and ensure customer satisfaction.
• Stay informed about company products, services, and industry trends to provide accurate information to clients.

Requirements

Education

• A bachelor's degree in marketing, business administration, or a related field is preferred.

Cannabis Industry Knowledge

• Familiarity with the cannabis industry is essential to understand Juāna’s unique challenges, regulations, and target audience. Knowledge of products, strains, consumption methods, and current market trends can be valuable.
• Previous experience in a sales support or administrative role is advantageous.
• Excellent organizational and time‑management skills, with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and accuracy in data entry and record‑keeping.
• Excellent communication and interpersonal skills, with a customer‑focused approach.
• Ability to work independently and collaboratively in a team environment.
• Proactive problem‑solving skills and a positive attitude.
• Flexibility to adapt to changing priorities and responsibilities.
• Proficiency in CRM software and Google Workspace.
• Knowledge of cannabis products, strains, and the legal landscape.
• Ability to travel as needed.

Job Details

• Job Type: Contract
• Pay: $45,000.00 - $75,000.00 per year
• Supplemental Pay: Bonus opportunities, Commission pay, Performance bonus, Quarterly bonus
• Location: Hybrid remote in Costa Mesa, CA 92626 (relocate before starting work required)
• Work from home: Yes
• Travel: Ability to travel as needed

Benefits

• Competitive compensation
• Employee discounts
• Flexible schedules
• Health insurance
• Opportunities for professional growth
• Join a visionary brand in a thriving industry
• Sustainability and environmental responsibility commitment

Culture & Growth

At Juāna, we foster a positive and inclusive work environment where collaboration and creativity are encouraged. Join our journey to positively impact people’s lives sustainably and responsibly. Elevate your career with us!