Sales Representative

Surface Experts; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Job summary

Surface Experts is seeking a Sales Representative to build customer relationships and drive sales in the Charlotte area. This role offers a base salary with unlimited commission potential, no required overtime, and the opportunity for significant personal and professional growth. We pride ourselves on a positive work culture and collaborative environment, making this position ideal for those who thrive on autonomy while achieving team goals.

Benefits

Paid time off

Training & development

Great work/life balance

Flexible work schedule

Mentorship opportunities

Qualifications

• Self-starter with a passion for interacting with others.
• Willingness to navigate a metrics-based sales environment.
• Clean driving record required.

Responsibilities

• Build relationships with customers in property management and facilities maintenance.
• Conduct on-site visits, phone calls, and follow-ups with customers.
• Document sales activities and track customer leads in CRM.

Skills

Goal-oriented

Energetic

Professional

Service-minded

Education

Valid driver's license

Job description

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Benefits

• Paid time off
• Training & development
  
  

Do you get excited about growing with a new business? Do you enjoy working with people but aren't in a job that suits you? Do you value autonomy and yet can thrive in accountability?

A Day in the Life of a Surface Experts Sales Representative:

We Offer

• Base Salary + Unlimited Commission: Earn commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• New Hire Training: Onboarding includes learning our comprehensive, proprietary sales technique
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing sales skills and career development
• Dedicated Help Lines: Support Center available to assist with client management details, saving you time
  
  

Responsibilities

As a Surface Experts Sales Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build a relationship with our customers.

In the Field Daily

• Meeting with 10-15 contacts a day.
• On-site visits, phone calls, and email follow-ups
• Visiting a variety of industries including Property Management, Hotels, Movers, Builders, etc.
  
  

Customer Relationship Development

• Educating on Surface Experts capabilities and limitations
• Validating level of Customer satisfaction and opportunities to improve
• Earning the trust with our Customers through serving
• Brainstorming and researching new customer opportunities
  
  

Follow Sales Process

• Memorizing sales scripts and role-playing practice
• Documenting sales activities in CRM; tracking a client from lead to Work Order and all the steps in between
• Reporting data accurately daily/weekly
• Planning and executing sales strategy for territory
  
  

Qualifications

• Goal-oriented, self-starter, and energetic
• Enjoys working with other people
• Licensed to operate a passenger car and have a clean driving record
• Professional, caring and service-minded
• Readiness to work with a metrics-based, process-driven sales team
  
  

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything!

• We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
  
  

VISION

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
  
  

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers' problems by reducing the waste of time, money, and materials that end up in landfills.
  
  

VALUES

• Serve Others
• Put Relationships First
• No Jerks
• Be Humble
• Be a Problem Solver
• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve
• Trust the Process
• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants
  

Compensation: $50,000.00 - $75,000.00 per year

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
  
  

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble
  
  

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve
  
  

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Required

Preferred

Job Industries

• Sales & Marketing

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

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