HVAC Comfort Advisor (Sales Consultant)

Century Mechanical Holdings; Ocean View (DE); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Paid time off

Opportunity for advancement

Training & development

Vision insurance

Job summary

Century Mechanical Holdings is looking for an HVAC Comfort Advisor in Ocean View, Delaware. This pivotal role involves conducting comfort assessments and providing tailored HVAC solutions. The right candidate will have sales experience, excellent communication skills, and a passion for helping customers. With competitive compensation ranging from $60,000 to $120,000+, this is a relationship-driven role that emphasizes integrity and trust over pressure. Benefits include 401(k) matching, health and dental insurance, and opportunities for advancement.

Qualifications

• 2+ years of in-home or B2C sales experience.
• Demonstrated ability to close $10K+ transactions.
• Professional appearance and demeanor.

Responsibilities

• Conduct in-home and on-site comfort consultations.
• Perform whole-home load calculations and system assessments.
• Present customized HVAC solutions to customers.

Skills

Communication skills

Sales experience

Active listening

Comfort with technology

Tools

Service Titan

Salesforce

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

$60,000 – $120,000+ Total Comp (Base + Uncapped Commission)

The HVAC Comfort Advisor is the face of our brand — a trusted expert who meets homeowners and business owners where they are, diagnoses their comfort challenges, and presents solutions that genuinely improve their lives. This is not a transactional sales role. It is a consultative, relationship-driven position where your expertise, empathy, and integrity will drive your success.

You will run pre-set appointments generated by our in-house marketing engine, conduct thorough home comfort assessments, and close premium HVAC system sales. Our top advisors earn well above six figures — and they do it by building trust, not pressure.

WHAT YOU’LL DO

• Conduct in-home and on-site comfort consultations for residential and light commercial customers
• Perform whole-home load calculations and system assessments to recommend right-sized equipment
• Present customized HVAC solutions, including equipment upgrades, indoor air quality products, and maintenance agreements
• Guide customers through financing options with confidence and transparency
• Follow up with unsold leads and past customers to nurture long‑term relationships
• Collaborate closely with installation and service teams to ensure a seamless customer experience
• Maintain accurate records in our CRM (Service Titan or similar) for every appointment and interaction
• Represent the company at community events, trade shows, and referral partner meetings
• Achieve and exceed monthly and quarterly revenue targets

WHO WE’RE LOOKING FOR

The ideal candidate is a confident communicator who can translate technical knowledge into simple, compelling conversations. You thrive in a performance-driven environment, take ownership of your results, and genuinely enjoy helping people make smart decisions for their homes and families.

Requirements

• 2+ years of in‑home or B2C sales experience
• Demonstrated ability to close $10K+ transactions
• Strong communication and active listening skills
• Comfortable with technology and digital tools
• Valid driver’s license and clean driving record
• Professional appearance and demeanor

PREFERRED

• HVAC industry or home services background
• Experience with Service Titan, Salesforce, or CRM
• Bilingual English/Spanish proficiency
• Knowledge of Carrier, Lennox, Trane, or Daikin product lines
• NATE certification or HVAC technical training
• Experience in presenting financing options