Sales & Rental Coordinator

Alta Equipment Company; Jacksonville (FL); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Training

Tuition assistance

Employee stock purchase plan

Benefits package (medical, dental, VIs

401(k) with match

Competitive wages

Paid time off

10 paid holidays

M-F day shift

Job summary

Alta Equipment Group, the largest equipment dealer in North America, seeks a full-time Sales & Rental Coordinator for Jacksonville, FL. You will provide admin support to Sales/Rental teams, manage quotes and orders, and coordinate equipment transfers across Jacksonville, Tallahassee, and Lake City locations.

The role emphasizes data integrity in CRM/ERP, strong communication, and collaboration with Credit, Accounting, Service, and Operations to ensure smooth transactions.

Qualifications

• Associate's degree in business administration, Sales/Rental, Marketing, or related field preferred.
• Two or more years of experience in Sales/Rental support, customer service, business operations, or related role.
• Experience working with CRM, ERP, or other business systems preferred.
• Excellent time management skills.
• Upbeat & positive attitude.
• Ability to multi-task in a fast-paced environment.
• Excellent communication skills - both verbal and written.
• Knowledge of construction equipment, JCB products, or similar industry.
• Good computer skills with Word, Excel and Outlook.
• Language Skills - ability to speak effectively before groups of customers or employees.
• Reasoning Ability - intermediate; apply common sense in instructions.
• Computer Skills - Word, Excel, Outlook and Epicor/SILK systems.

Responsibilities

• Sales/Rental Support: provide day-to-day admin support to Sales/Rental teams; help prepare quotes and proposals; coordinate equipment availability and inventory inquiries; act as primary internal contact for orders and transactions; support onboarding and account setup.
• Transaction Management: create and process orders and PO documents; ensure documentation is complete; coordinate with Credit, Accounting, Service, and Operations; monitor status and update stakeholders; assist invoicing and reconciliation.
• Reporting and Data Management: maintain customer, equipment, and transaction records in CRM/ERP; support data quality and governance; track manufacturer programs and discounts.
• Customer Service and Communication: provide responsive support to customers and internal partners; coordinate cross-department communication to resolve issues; maintain professionalism and customer satisfaction; escalate issues when needed.

Skills

Sales & Rental support

CRM

ERP

Time management

Positive attitude

Multitasking

Communication (verbal & written)

Construction equipment knowledge

Microsoft Word

Excel

Outlook

Epicor/SILK systems

Education

Associate's degree in business administration / Sales or Marketing

Tools

CRM

ERP

Epicor/SILK

Microsoft Word

Excel

Outlook

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift

Our construction equipment group is seeking a full-time Sales & Rental Coordinator to cover our Jacksonville, Tallahassee, and Lake City, FL locations while sitting in our Jacksonville, FL branch.

This position is responsible for providing operational, administrative, and transactional support to the Sales/Rental organization.

The primary responsibilities of the position consist of, but are not limited to:

• Sales/Rental Support
  • Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
  • Assist with the preparation of equipment quotes, proposals, and Sales/Rental documentation.
  • Coordinate equipment availability, transfers, and inventory inquiries.
  • Serve as a primary point of contact for internal inquiries related to customer orders and Sales/Rental transactions.
  • Support customer onboarding and account setup activities
• Transaction Management
  • Create and process Sales/Rental orders, purchase orders, and related transaction documents.
  • Ensure all required documentation is complete and accurately maintained.
  • Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
  • Monitor order status and communicate updates to stakeholders.
  • Assist with invoicing and documentation reconciliation activities.
• Reporting and Data Management
  • Maintain accurate customer, equipment, and transaction records within CRM and ERP systems.
  • Support data quality and governance initiatives by ensuring timely and accurate system updates.
  • Assist with tracking manufacturer programs, incentives, and discounts.
• Customer Service and Communication
  • Provide responsive support to customers and internal business partners.
  • Coordinate communication between departments to resolve transaction issues efficiently.
  • Ensure a high level of professionalism and customer satisfaction throughout the Sales/Rental process.
  • Escalate issues when necessary and help facilitate timely resolution.
• Incorporate Alta's Guiding Principles into daily activities and perform other duties as assigned.
• Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.

Desired Skills and Qualifications:

• Associate's degree in business administration, Sales/Rental, Marketing, or a related field preferred
• Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.
• Experience working with CRM, ERP, or other business systems preferred
• Excellent time management skills
• Upbeat & positive attitude
• Ability to multi-task in a fast-paced environment
• Excellent communication skills - both verbal and written
• Knowledge of construction equipment, JCB products, or similar industry
• Good computer skills with a focus on Microsoft Word, Excel and Outlook
• Language Skills - Ability to speak effectively before groups of customers or employees of the organization.
• Reasoning Ability - Intermediate; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills - Microsoft Word, Excel, Outlook and Epicor/SILK systems

Physical Demands/Work Environment:

• Physical/Sensory Functions: Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl; Regularly will sit, use hands, talk/hear.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Frequently will lift up to 10 pounds, occasionally will lift and move office materials weighing up to 25 pounds.

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!