Sales & Relationship Manager

Creative Palette; Lewis Center (OH); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

Creative Palette seeks a Sales & Relationship Manager who blends consultative selling with design fluency to partner with architects, interior designers, and facilities leaders and bring spaces to life through graphics, branded environments, and art.

You will be the face of Creative Palette from first conversation through project completion, winning new business, growing existing accounts, and guiding clients to the right solutions while working with estimating, design, project management, and

Qualifications

• Bachelor's degree in architecture/interior design/graphic or related field or equivalent experience.
• 5+ years in business development, account management, project management, or sales in graphic production, signage, branded environments, architectural products, or workplace solutions.
• Proven track record of winning new business while nurturing ongoing client relationships.
• Strong knowledge of graphic production, fabrication, printing, and installation; ability to read floorplans/elevations/design specs.

Responsibilities

• Build and grow a pipeline of architects, designers, facility managers, corporate real estate teams, healthcare systems, and educational institutions.
• Lead client meetings, site visits, and discovery sessions, then deliver tailored proposals, quotes, and contracts.
• Serve as the trusted primary contact for accounts, managing scope, timelines, and budgets while expanding relationships.
• Kick off projects with design, production, and installation teams and support project managers to keep work on quality, on budget, and on time.
• Advise clients on materials, finishes, fabrication, custom framing, and artwork, including evidence-based art selection for healthcare and senior living environments.

Skills

Business development

Account management

Sales

Project management

Graphic production knowledge

Signage knowledge

Branded environments

Architectural products

Workplace solutions

Reading floorplans/elevations

Education

Bachelor's degree in architecture/interior design/graphic/environmental design/construction management/business or related

Tools

E2 platform

Job description

Do you love great design and know how to turn it into lasting client partnerships? We are looking for a Sales & Relationship Manager who blends consultative selling with real design fluency, someone who can sit across the table from an architect, interior designer, or facilities leader and bring spaces to life through graphics, branded environments, and art.

The Role

You will be the face of our company to clients, from the first conversation through project completion. You will win new business, grow existing accounts, and guide clients to the right solutions, working side by side with our estimating, design, project management, and production teams. Our project managers handle internal execution, so you can focus on relationships and results.

What You Will Do

• Build and grow a pipeline of architects, designers, facility managers, corporate real estate teams, healthcare systems, and educational institutions.
• Lead client meetings, site visits, and discovery sessions, then deliver tailored proposals, quotes, and contracts.
• Serve as the trusted primary contact for your accounts, managing scope, timelines, and budgets while finding opportunities to expand the relationship.
• Kick off projects with our design, production, and installation teams and support project managers to keep work on quality, on budget, and on time.
• Advise clients on materials, finishes, fabrication, custom framing, and artwork, including evidence-based art selection for healthcare, assisted living, and memory care environments.

What You Bring

• A bachelor's degree or equivalent experience in architecture, interior design, graphic or environmental design, construction management, business, or a related field.
• 5+ years in business development, account management, project management, or sales in graphic production, signage, branded environments, architectural products, or workplace solutions.
• A proven record of winning new business while nurturing ongoing client relationships.
• Strong knowledge of graphic production, fabrication, printing, and installation, plus the ability to read floorplans, elevations, and design specifications.
• Excellent communication, presentation, and negotiation skills, and the ability to juggle multiple projects at once.

Bonus Points

• Existing relationships in the architecture and design community.
• Experience with the E2 platform.
• Knowledge of custom picture framing and evidence-based design for senior living and healthcare settings.

Why You'll Love It

This is a chance to shape the look and feel of the places where people work, heal, learn, and live. Your work will be visible, meaningful, and rooted in strong partnerships with creative teams.

Flexible work from home options available.