Sales Receptionist

JLR; Anaheim (CA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Comprehensive Health Coverage (Medical

Dental, Vision, Life

401(k) Retirement Plan

Professional Development

Employee Referral Bonus Program

Employee Discounts/Perks

Job summary

Rusnak Auto Group in Anaheim Hills is seeking a Sales Receptionist to join our luxury dealership team. You will manage client interactions in person and over the phone with professionalism and courtesy, helping ensure a positive, efficient guest experience and supporting our sales staff.

Compensation is $20 per hour and will be based on experience and skill. The role requires a high school diploma, valid California driver license, and prior customer service experience in automotive, retail, or

Qualifications

• High school graduate or equivalent; one (1) years’ related and progressively responsible experience preferred; Auto Retailer background would be a plus.
• At least eighteen (18) years of age.
• Current California Driver License with clean DMV driving record.
• Experience Desired: A minimum of 1 year in position of customer service or similar positions in Automotive, Retail, Sales or Hospitality industries.

Responsibilities

• Effectively and efficiently follow Quality Control Procedures/Office Administration.
• Communicate with Clients in-person and via telephone on a computerized switchboard to promote client relations and satisfaction; forward to appropriate personnel.
• Maintain appointment calendars and remind clients of scheduled appointments.
• Receive, sort, and route mail; maintain publications and calendars.
• Manage office supply inventory and perform minor clerical duties as needed.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Sales Receptionist

Become a Rusnak! Join Rusnak Auto Group, a leading automotive organization with over 60 years of success serving Greater Los Angeles and Southern California. We are proud to offer a dynamic, diverse, ethical, and professional workplace where dedicated team members thrive while representing some of the world's most sought-after luxury automotive brands.

About the Role

Our Jaguar/Land Rover dealership in Anaheim Hills is seeking a Sales Receptionist. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by managing Client interactions, both in-person and via telephone, in an efficient, professional, courteous and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency goals established by management to support strategic plan objectives.

Compensation: $20/hr

*Compensation will be based on experience and skill level.

Benefits

• Professional Development
• Competitive Pay
• Comprehensive Health Coverage (Medical, Dental, Vision, Life, LTD)
• Employee Assistance Program
• 401(k) Retirement Plan
• Sick Pay, Vacation, and Holiday Pay
• Employee Wellness Program
• Flexible Spending Account
• Employee Referral Bonus Program
• Employee Discounts/Perks

Responsibilities

• Effectively and Efficiently Follow Quality Control Procedures/Office Administration
• Prompts, professionally, effectively, efficiently, and in a friendly manner, communicates with Clients, in-person and via telephone on computerized switchboard, to promote excellent Client relations and ensure the highest levels of Client satisfaction; determines purpose of visit/call, promptly seeks clarification, if request or objective is unclear; forwards Client/call to appropriate personnel or department while also providing an “introduction” to secondary personnel/call handler so that Client does not have to re-introduce themselves or the issue; retrieves messages from computerized switchboard voice mail and forwards to appropriate personnel; documents and delivers messages or transfers calls to voice mail, when appropriate personnel are not available; carefully monitors visitor access and issues passes when required; continually develops enhanced telephone call handling and language management skills.
• Maintains consistent knowledge of Company structure, telephone system, the dealership and department operations; keeps current with staff changes; answers questions about the Company and provides callers with address, directions, and other pertinent information.
• Effectively and efficiently maintains and updates appointment calendars; places reminder calls prior to scheduled appointments.
• Receives, sorts, and routes mail; maintains and routes publications.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; creates/prints fax cover sheets, memos, correspondence, reports, other documents, when necessary.
• Effectively and efficiently manages office supply inventory, performs other clerical duties as needed, such as, but not limited to, scanning, filing, driver license, data entry, photocopying, and collating.
• Works closely with management to compile and maintain verified accounts payable records; reconciles statements and issues payments to vendors.
• Follows established policies & procedures relevant to the assigned responsibilities.
• Immediately communicates with management, when a Client concern or situation arises.

Qualifications

• High school graduate or equivalent; one (1) years’ related and progressively responsible experience preferred; Auto Retailer background would be a plus.
• At least eighteen (18) years of age.
• Current California Driver License with clean Department of Motor Vehicle driving record.
• Experience Desired: A minimum of 1 year in position of customer service or similar positions in Automotive, Retail, Sales or Hospitality industries.

We are committed to providing equal employment opportunities to all applicants and employees without regard to race, ethnicity, color, religion, creed, national origin, ancestry, sex, pregnancy (including childbirth, breast feeding and related medical conditions), age, disability, citizenship status, veteran and uniform service member status, protected medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain required employment statistics on applicants.

The Company will provide a reasonable accommodation for any known physical or mental disability of a qualified individual to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. Please inform the Company’s Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.

Please provide complete information. An incomplete application may affect your consideration for employment.