Sales Professional - Outside Sales

Service Corporation International; Fresno (CA); Hybrid; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Fresno is seeking a proactive Sales Professional - Outside Sales to achieve quota by selling pre-need arrangements and services to families. You will build relationships with families, provide compassionate service, and generate referrals through community outreach and events.

The role requires 1-2 years of sales experience or related education, a valid driver's license, and the ability to work flexible hours including nights and weekends.

Qualifications

• High school education or equivalent required.
• 1-2 years of college or equivalent experience preferred.
• Sales experience or related education beneficial.
• CRM experience a plus.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Lead generation through networking, events, and referrals.
• Build and maintain relationships with families and communities.
• Present pre-need and at-need services to families with compassion.
• Schedule and conduct appointments and follow-ups with families.
• Collaborate with Funeral Directors and staff to ensure seamless service.

Skills

CRM experience

Interpersonal skills

Self-motivation

Education

High school education or equivalent

1-2 years of college or equivalent experience

Tools

CRM systems

Job description

## Sales Professional - Outside SalesApply: CA - Fresno: Full time: Posted Today: Req.167808Our associates celebrate lives. We celebrate our associates.The Sales Professional - Outside Sales is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The Sales Professional - Outside Sales serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The Sales Professional - Outside Sales also develops relationships with the community.**Job Responsibilities** **Lead Generation*** Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards* Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars* Obtains referrals from families served by the location by following up through visits with families after the service* Networks and builds community and civic relationships* Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families* Maintains and tracks activity levels to ensure productivity* Remains flexible with schedule to achieve results; often works nights and weekends **Build Relationships with Families*** Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through* Responds to client inquiries in a timely, respectful, sensitive and professional manner* Supports families in time of grief with acts of kindness* Connects with families through listening, honest communication and genuine concern* Develops an understanding of each family’s unique needs and offers solutions that provide value to them* Stays in touch with families to ensure satisfaction* Prepares for all appointments and performs all procedures with professionalism and attention to detail* Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships* Builds trust-based relationships to earn the right to ask for referrals* Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning **Teamwork*** Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales* Acts as one team, setting arrangement continuation visits within two to three days after the service* Shares family concerns with rest of the SCI team **Minimum Requirements** **Education*** High school education or equivalent* 1-2 years of college or equivalent experience **License*** Current state/province issued driver’s license with an acceptable driving record* In states/provinces where required, must hold a Funeral Directors License to perform this role **Experience*** Sales experience or one to two years industry experience or equivalent education* Previous experience with Customer Relationship Management (CRM) systems is a plus **Knowledge, Skills and Abilities*** Basic computer and technology skills within a sales environment* Ability to work well in a team, as well as independently* Ability to work beyond “standard” hours as the need arises* Good driving record* Good work ethic* High-level of integrity* Creative, outgoing and energetic* Comfortable presenting in front of others* Desire to help others* Bilingual, knowledge of another language is a plus **Work Conditions**## ## Work Environment* Work indoors and outdoors during all seasons and weather conditions* Local and/or multiple location traveling required* Comply with dress code policy## ## Work Postures* Sitting continuously for many hours per day, up to 6 hours per day* May climb stairs to access buildings## ## Physical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage## ## Work Hours* Working beyond “standard” hours as the need arises **Compensation**Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.*(Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)* **Benefits:**Medical\\*Dental\\*Vision\\*Flexible Spending Accounts (health care and dependent care)\\*Health Savings Account with Company Contribution\\*Sick Leave\\*Short-Term Disability\\*Long-Term Disability\\*Life Insurance\\*Voluntary Accidental Death or Dismemberment Insurance\\*Dependent Life Insurance\\*SCI 401(k) Retirement Savings Plan with Company match\\*Employee Assistance ProgramAs part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: ***Working around and/or handling deceased individuals and working around families and colleagues.*** Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.