Sales Professional - Outside Sales

Service Corporation International; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Service Corporation International is seeking an energetic sales professional in Oviedo, FL to drive revenue for Dignity Memorial services and products. You will develop community relationships, handle leads from marketing campaigns, and schedule appointments with client families, sustaining service excellence throughout the sales cycle.

The role requires strong communication, a self-starter attitude, and the ability to work evenings and weekends while maintaining CRM records and delivering

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Attain or exceed monthly sales revenue quota through consultative selling.
• Present Dignity Memorial Personal Planning Guide via electronic presentations.
• Tour and guide families through cemetery grounds or mausoleums, listening for needs and offering options.
• Establish professional relationships and generate referrals by providing service excellence.
• Follow company processes; finalize contracts and address outstanding questions.

Skills

Sales

CRM experience

Public speaking

Teamwork

Bilingual

Goal oriented

Computer skills

Education

High school diploma

Tools

CRM software

Job description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.

JOB RESPONSIBILITIES

Revenue Generation

Responsible for attaining or exceeding monthly sales revenue quota.

Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products.

Influences consumer on the benefits of pre-planning for a soft close.

Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options.

Develops an understanding of each family’s unique needs and offers solutions to meet their needs.

Provides service beyond expectations to form the foundation for future sales.

Promotes the SCI Brand and service excellence.

Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions.

Provides and walks family through final contract.

Addresses final questions.

Prospecting

Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.

Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars.

Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends.

Obtains referrals from families served through after care visits (ACV).

Schedules sales appointments.

Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

Build Relationships with Families

Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments.

Connects with families through listening, honest communication and genuine concern.

Supports families in time of grief with acts of kindness; attends services and/or receptions.

Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future.

Teamwork

Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes.

Shares family concerns with rest of the SCI team.

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent required college coursework preferred

License

Funeral Directors License where required by state law

Life Insurance license where required by state law; company will support obtaining licensing

Current state/province issued driver’s license with an acceptable driving record

Experience

Sales experience preferred

Industry experience a plus

Previous Customer Relationship Management (CRM) systems experience a plus

Skills and Abilities

Computer and technology skills

Goal oriented self-starter

Public speaking ability; comfortable presenting to small groups

Ability to work well in a team, as well as independently

Ability to work a significant number of evenings and weekends

Bilingual is a plus

Postal Code: 32765

Category (Portal Searching): Sales

Job Location: US-FL - Oviedo

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

“SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.