Sales Professional - Inside Sales

Service Corporation International; King of Prussia (Montgomery County); On-site; USD 50,000 - 100,000; Full time

Job summary

Join a leading company as a Sales Professional in King of Prussia, where your role involves serving client families with care and professionalism while driving sales for cemetery arrangements. This position offers an opportunity to work in a meaningful industry, contributing to the celebration of lives and fostering relationships within the community. You will be accountable for lead generation, client relationships, and teamwork, supported by cohesive training and resources.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or equivalent preferred.
• Experience in sales or customer service is advantageous.

Responsibilities

• Prospect for clients for at least 1-2 hours daily.
• Build relationships with families and respond to inquiries professionally.
• Collaborate with funeral directors to ensure high-quality service.

Skills

Customer service skills

Empathy

Communication

Education

High school diploma or equivalent

1-2 years of college or equivalent education

Tools

Knowledge of computers and some software

Job description

Sales Professional - Inside Sales page is loaded

Sales Professional - Inside Sales

Apply locations PA - King Of Prussia time type Full time posted on Posted Yesterday job requisition id Req.150016

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver’s license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Must be able to pass the Company’s internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 19406Category (Portal Searching): SalesJob Location: US-PA - King Of Prussia