Sales Professional - Inside Sales

Service Corporation International; Crystal Lake (FL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid training

Life insurance

Short-Term Disability

Long-Term Disability

Employee discount

Job summary

Service Corporation International in Deerfield Beach, FL, seeks an Inside Sales professional to generate leads, present cemetery and pre-need options, and serve families with empathetic, personalized care.

The role emphasizes prospecting, relationship-building, and collaboration with funeral directors and staff to ensure satisfaction and revenue growth. Evening/weekend availability and licensing as required are expected.

Qualifications

• Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work evenings and/or weekends every month.
• Ability to obtain and maintain an insurance license if required by state law.
• 1-2 years of customer service or sales industry experience preferred.

Responsibilities

• Lead generation: prospect for 1-2 hours daily, obtain referrals from families served.
• Explain and present funeral and cemetery solutions to families and referrals.
• Build relationships with families and stay in touch to ensure satisfaction.
• Prepare for appointments and perform procedures with professionalism and attention to detail.
• Collaborate with funeral directors and staff to provide seamless, high‑quality service.

Skills

Prospecting

Customer service

Sales

Communication

Empathy

Education

High school diploma or equivalent

1-2 years of college

Tools

CRM software

Job description

Our associates celebrate lives. We celebrate our associates.Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional - Inside Sales serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.JOB RESPONSIBILITIESLead GenerationHolds self-accountable for prospecting a minimum of 1-2 hours each dayObtains referrals from families served by the locationNetworks and builds community and civic relationshipsExplains and presents presentations to families served and referred familiesMaintains and tracks activity levels to ensure productivityBuild Relationships with FamiliesResponds to client inquiries in a timely, respectful, sensitive and professional mannerConnects with families through listening, honest communication and genuine concernDevelops an understanding of each family’s unique needs and offers solutions that provide value to themStays in touch with families to ensure satisfactionPrepares for all appointments and performs all procedures with professionalism and attention to detailFollows through on all customer problems and requestsBuilds trust-based relationships to earn the right to ask for referralsEarns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planningTeamworkRepresents a continuous link from services provided at need, through aftercare, to providing services to protect families in the futureCollaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality serviceThoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or salesShares family concerns with rest of the SCI teamMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent1-2 years of college or an equivalent of education and experienceExperienceHigh school equivalency and 1-2 years of college or an equivalent of education and experience1-2 years of customer service or sales industry experience preferredLicensesCurrent state/province issued driver’s license with an acceptable driving recordInsurance license if required by state/province law and as prescribed by each state boardKnowledge, Skills and AbilitiesMust be able to pass the Company’s internal presentation certification within thirty days of hireAbility to work a number of evenings and or weekends every monthAbility to drive frequentlyAbility to obtain and maintain an insurance license if required by state/provinceFlexible hours but, at times must have the ability to work up to 12 hours in a dayAbility to treat others with empathy and respectKnowledge of computers and some softwareCustomer service skillsCompensationTarget Compensation Range: $50,000 to $100,000 annually.The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)Benefits:Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program#SCIPostal Code: 33064Category (Portal Searching): SalesJob Location: US-FL - Deerfield BeachPay: $50,000.00 - $100,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Health insurance* Life insurance* Paid training* Retirement plan* Vision insuranceWork Location: In person