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Sales Professional - Inside Sales

Service Corporation International

Columbia (SC)

On-site

USD 40,000 - 100,000

Full time

7 days ago
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Job summary

Join a leading company in the individual and family services sector as a Sales Professional in Inside Sales. In this role, you will connect with families, offering solutions while generating revenue through personalized engagement. Ideal candidates will have experience in sales or customer service, emphasizing empathetic communication and relationship-building skills.

Qualifications

  • High school diploma or equivalent required.
  • 1-2 years of customer service or sales experience preferred.
  • Must pass internal presentation certification within thirty days.

Responsibilities

  • Prospect for clients 1-2 hours daily.
  • Build relationships with families and provide personalized service.
  • Collaborate with other team members for seamless service.

Skills

Customer service
Sales
Empathy
Relationship building

Education

High school diploma or equivalent
1-2 years of college or equivalent

Job description

Join to apply for the Sales Professional - Inside Sales role at Service Corporation International

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Join to apply for the Sales Professional - Inside Sales role at Service Corporation International

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

Minimum Requirements

Education

  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver’s license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills And Abilities

  • Must be able to pass the Company’s internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills

Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code: 29170

Category (Portal Searching): Sales

Job Location: US-SC - W. Columbia

#SALES

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Individual and Family Services

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